Bank Wire Transfer Specialist I
Gateway Mortgage Corporation
Bank Wire & Records SpecialistResponsible for processing all bank customer incoming/outgoing wires as well as internal wires for bank settlements, and for verifying the entered transactional information on all mortgage wires to ensure accuracy. Also responsible for researching and compiling all records for subpoenas and for customer requests.Essential Functions (Responsibilities):Monitors Outlook software for outgoing wire requests from bank employees and successfully completes processing in a timely manner. Ensures appropriate approval is collected in accordance with the procedures.Monitors wire software/system for incoming wires and repairs rejected wires to ensure appropriate entries are made for customers or bank accounts.Verifies all wires originated from the mortgage department to ensure accuracy with documentation. Posts daily entry for total of mortgage wires.Works with financial department at day end to ensure settlement is completed when applicable.Maintains wire system with customer CIF records and enters "Good Guy" rules when necessary.Maintains Excel spreadsheet with all subpoenas received, prepares documents requested and monitors receipt of payment when allowed.Prepares documents from customer requests of bank records.Researches and prepares entries for all bank garnishments and levies. Tracks fees and ensures funds are held and sent within required time frames.Exercises awareness with regard to possible suspicious activity, money laundering or fraudulent behavior and reports any such incidents to the BSA department.Performs all job functions in compliance with all company policies and federal, state, and local laws and regulations as applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules.Performs related responsibilities as required or assigned.Required Qualifications:Thorough knowledge of wire clerk transfers policies, procedures, and processes.Strong time and organizational management skills.Excellent communication skills, both verbal and written.Proficient with Microsoft Office (Excel, Word, and Outlook).Strong attention to detail and good follow-up skills.Ability to work with internal and external professionals.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Equivalent Education/Experience:High school diploma.Associates Degree preferred.2 -- 4 years of deposit operations / retail experience.Special Job Dimensions: None.
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