Lead IAM Analyst

1. Position Purpose
Designs, develops, implements, integrates, tests and manages solutions to support the University's Identity and Access Management (IAM) business objectives. Involved in all phases of systems analysis, both the planning of system development and the technical design University wide. The systems impacted include large-scale mission critical systems. Provides leadership and guidelines in the implementation of solutions, ensuring the use of best practices while adhering to established University architectural standards. Works with stakeholders to plan, estimate, prioritize and assign work to technical resources. Supports and maintains operational applications and works on the design, testing and improvement of the applications that support various endeavours. Works with minimum supervision and acts as a specialist with a deep knowledge of complex technologies to enable and support critical University-wide systems and supporting technologies.

2. Specific AccountabilitiesPlanning, Design and Deployment: Works closely with the Product Manager responsible for IAM with respect to design guidance based on a thorough understanding of the appropriate mission-critical systems and their underlying technology.Solution Development & Enhancement: Designs, develops, and implements identity & access management solutions using enterprise platforms, optimizing identity lifecycle management, role-based access control, and other identity-based processes.Team Lead: Supervise a team of Senior Analysts to plan, estimate, prioritize and assign work to technical resources. Provides advice to staff regarding system development methods, design alternatives and technical options.Support and Consulting: Works closely with the other technical and architecture teams to perform in-depth reviews of suitable options and of the existence of delivered functionality before customizing platforms. Provides supporting documentation to request, justify, and implement any customization deemed necessary.Project Management: Works closely with the Senior Manager and Product Manager to oversee overall systems testing, systems performance and migration of projects to the Production environment. Ensures that appropriate controls and progress reports are prepared regularly. Ensure that risks are monitored and that risk-mitigation strategies are implemented when necessary.Standards and Best Practices: Ensures development standards, design frameworks, and security protocols are adhered to, leading efforts to document best practices for all related development activities.Impact Assessment: Reviews new functionality introduced in platform updates within their portfolio, assesses potential impacts, and provides recommendation for implementation.Troubleshooting and Incident Response: Builds strong relationships with stakeholders to effectively troubleshoot and resolve system issues. Documents all problems, diagnosis, and resolutions for problems, including effective support for contingency planning.Development Life Cycle: Analyzes complex business requirements, assists in fit/gap analysis, and evaluates system impacts. Participate actively in architecture design, solution validation, implementation, testing, and migration.System Maintenance & Security Administration: Works closely with security experts to review and implement access controls, schedule system maintenance, oversee role and permission configurations, and ensure continuous system performance

3. Knowledge, Experience and SkillsEssential Qualifications:A University degree in Computer Science or Information Technology or a related field or an equivalent combination of education and experienceMinimum 7 years of experience in identity & access management, security, or related areaMinimum 5 years of experience in solution development, platform engineering, and implementationKey Competencies (required for all positions-cannot be modified):PlanningInitiativeClient service orientationTeamwork and cooperationOther Qualifications:Advanced knowledge of various programming languages and scripting languages (e.g.: Java, JavaScript, Python, Node, PowerShell, etc.) and of computing hardware, software and software development methodologiesStrong understanding of IAM concepts, including access certification, RBAC, ABAC, identity lifecycle management, and policy enforcementExtensive experience designing end-to-end business system solutions in a complex application and technology environment.In-depth knowledge of IAM protocols and standards such as SAML, OAuth, OIDC, LDAP, and SCIMExperience in integrating IAM solutions with cloud and hybrid environmentsExperience working on large-scale mission critical systems such as but not limited to SaviyntProficiency in IAM, SSO, MFA, PAM, and other access management solutionsExperience with APIs, integrations, middleware, and automationProficiency in database management, including SQL and OracleIn-depth analytical skills for complex problem solving identification, diagnosis, resolutionLeadership skills, ability to coach and mentor other IT professionalsKnowledge of the University's information technology policies, procedures and standards would be considered an assetExcellent communication, interpersonal, and relationship-building skills with the ability to build and maintain strong working relationships with all levels of management and staffStrong change management skills and adaptability to evolving technologies

Bilingualism French and English (written and spoken).