Front Desk Medical Assistant MA

Front Desk Medical Assistant (MA) Clinic is seeking a professional, dependable, friendly, and highly organized Front Desk Medical Assistant (MA) to join our growing team. This is a dual front-office and clinical-support position. The ideal candidate provides exceptional customer service, communicates professionally, works well in a fast-paced medical environment, and understands the importance of accuracy, confidentiality, and an excellent patient experience. Responsibilities Front Desk & Administrative Greet and check patients in and out in a professional and welcoming manner Answer and manage incoming telephone calls Schedule, confirm, and coordinate patient appointments Maintain an organized and efficient patient schedule Verify and update patient demographic and insurance information Collect copays, balances, and other patient payments as applicable Assist patients with registration and required forms Maintain accurate electronic medical records Scan, upload, and organize patient documents Route patient messages to the appropriate clinical staff Assist with referrals, medical records requests, and follow-up appointments Maintain patient confidentiality and follow HIPAA requirements Keep the reception, front desk, and patient areas professional and organized Medical Assistant / Clinical Support Escort and room patients Obtain and accurately document vital signs Review and document patient information according to clinic procedures Prepare examination and treatment rooms Assist providers with patient flow Clean and prepare rooms between patients Maintain appropriate clinical and office supplies Perform additional MA duties within training, competency, applicable law, and clinic policy Qualifications High school diploma or GED required Medical Assistant training or relevant medical-office experience preferred MA certification preferred Previous front-desk experience in a medical office strongly preferred Experience with electronic medical records (EMR/EHR) preferred Knowledge of medical terminology preferred Strong computer and data-entry skills Excellent written and verbal communication skills Professional telephone etiquette Strong organizational and multitasking abilities Ability to maintain confidentiality Dependable, punctual, and detail-oriented Ability to work effectively as part of a healthcare team Ideal Candidate We are looking for someone who is warm and professional with patients while remaining organized and efficient behind the scenes . The successful candidate should be comfortable transitioning between front-desk responsibilities and clinical MA duties throughout the workday. We especially value candidates who demonstrate: Exceptional customer service Professional appearance and communication Reliability and punctuality Initiative and willingness to help Attention to detail Strong time-management skills Ability to remain calm during busy clinic hours Respect and compassion for every patient Ability to work independently while supporting the entire team Benefits Paid time off Employee discounts Paid training Professional development opportunities Other benefits as applicable Clinic is an Equal Opportunity Employer. #J-18808-Ljbffr Aachele Home Nursing Services, LLC