Entry Level IT Technician (Integrated Security Division)

Entry Level It Technician

We are seeking an Entry Level IT Technician to support the networking and software infrastructure of our surveillance fleet. This position is ideal for an individual looking to build hands-on experience in networking, remote connectivity, video monitoring technologies, and device management. The successful candidate will assist with provisioning equipment, monitoring system performance, maintaining asset records, and troubleshooting connectivity issues in collaboration with field teams.

At the core of Security Engineers, we have a team of trained and professional Security Officers who serve as the backbone of our operations. We take great pride in setting a benchmark that others aspire to when it comes to our uniformed Officers. Not only do our Officers make a positive impact on the community, but they also build lasting relationships that endure over time.

As Security Engineers continues to grow, we actively seek individuals who are interested in pursuing a rewarding career in the private security industry. We provide a wide range of work opportunities and are committed to accommodating your availability, whether you are seeking full-time or part-time positions.

Security Engineers, Inc. is an Equal Opportunity Employer. Employment is contingent on satisfactory completion of a post-offer background investigation and a drug screen. Because this position supports safety-sensitive licensed private security operations, a criminal background check may be required by law.

Job Skills / Requirements

Minimum Qualifications

• High school diploma or equivalent.
• Basic understanding of computer networking concepts.
• Familiarity with IP addressing, VPNs, and port forwarding.
• Strong problem-solving and troubleshooting skills.
• Ability to learn new software platforms and technologies quickly.
• Effective written and verbal communication skills.
• Ability to maintain accurate records and documentation.

Duties & Responsibilities

• Provision, program, and manage cellular routers using Ericsson NetCloud Manager.
• Perform routine system health checks across Immix, Blue Iris, and NetCloud environments.
• Monitor device connectivity, licensing status, and firmware updates.
• Troubleshoot network and connectivity issues alongside field personnel and technicians.
• Maintain accurate credential management and asset tracking records.
• Assist with software and hardware configuration activities.
• Document technical issues, resolutions, and equipment status.
• Support remote monitoring and surveillance technology operations.
• Escalate complex technical issues to senior team members when necessary.
• Participate in ongoing training and development opportunities.

Required Skills & Abilities

Minimum Required

• Basic knowledge of networking principles, including IP addressing, VPN connectivity, Port forwarding, Proficiency with common computer applications and operating systems.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and manage multiple assignments.
• Customer service mindset and a collaborative team approach.
• Ability to follow established procedures and technical documentation.

Preferred

• Experience working with cellular networking equipment or remote network devices.
• Familiarity with video management systems (VMS) or central station monitoring platforms.
• Exposure to Immix, Blue Iris, Ericsson NetCloud Manager, or similar technologies.
• CompTIA Network+ certification.
• CompTIA Security+ certification.
• Previous internship, technical support, help desk, or entry-level IT experience.

Minimum Physical Requirements With or Without Reasonable Accommodation

• Ability to sit, stand, and use a computer for extended periods.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to occasionally lift and carry equipment weighing up to 25 pounds.
• Ability to view computer screens and analyze technical information.
• Ability to work in an office-based environment.

Education & Experience

Minimum

• High school diploma, GED, or equivalent.
• Entry-level experience or coursework in information technology, networking, computer systems, or a related field.

Preferred

• Associate degree in Information Technology, Computer Networking, Cybersecurity, or related discipline.
• CompTIA Network+ and/or Security+ certification.
• Experience supporting networking, surveillance, or remote monitoring technologies.

Note

This is an excellent opportunity for someone seeking to launch a career in information technology and networking. Comprehensive on-the-job training will be provided. We are committed to developing team members who demonstrate initiative, technical curiosity, and a desire to grow within the organization.

Education Requirements (All)

High School Diploma or equivalent

Certification Requirements (All)

Able to obtain any & all security certifications/licenses

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability

This job reports to the General Manager, Integrated Security Division