Barback - Reserve
Rampart Casino
Barback
The responsibility of the Barback is to assist the Bartender with the following duties: provide friendly and courteous beverage preparation and service in accordance with the established procedures, maintain cleanliness and orderliness of the bar, prepare and mix garnishes, stock all glassware, condiments, beer, paper products and other necessary items needed for efficient operations; and to perform job responsibilities satisfactorily and according to department standards. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
Responsibilities include, but are not limited, to the following:
- Maintain guest focus while performing all duties and provide beverage service for guests seated at tables in the bar area.
- Assist bartenders by preparing beverage orders, garnishes, and ensuring timely service.
- Accurately record beverage orders and enter them into the POS system; operate POS to process credit cards, room charges, department charges, handle cash payments, payouts, and maintain an accurate cash bank.
- Restock and monitor inventory of liquor, beer, wine, mixers, glassware, garnishes, and supplies; replenish the bar area throughout the shift.
- Maintain a clean and organized workstation, beverage stations, side stations, and storage areas; comply with all safety, sanitation, and health regulations.
- Report equipment problems and bar maintenance issues promptly to management.
- Follow directions, ask clarifying questions when needed, and carry out reasonable requests from management.
- Be resourceful with beverages, fruit, and supplies to maintain low beverage costs.
- Demonstrate knowledge of food, wine, beer, spirits, non-alcoholic beverages, specialty drink recipes, glassware, and garnishes; prepare and serve beverages consistent with JW Marriott standards.
- Possess a keen sense of timing and adjust pace to meet service demands during peak and slow periods.
- Work flexible schedules, including nights, weekends, holidays, and overtime as required.
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