Digital Program Manager, Plymouth, MN Hybrid

Role: Digital Program Manager We are seeking an experienced Digital Program Manager to lead delivery across a portfolio of initiatives within Daikin Studio, the organization's digital innovation and product delivery hub. This role builds on the established Scrum delivery model and expands responsibility from team-level execution to program-level leadership, coordination, and outcomes. The Digital Program Manager is accountable for ensuring multiple cross-functional teams deliver in alignment with strategic priorities, business outcomes, and enterprise expectations. The role will focus on executing complex digital programs across platforms, applications, and data solutions, ensuring alignment between product, engineering, and business stakeholders while driving predictable, value-focused delivery, strong cross-team coordination, and measurable business outcomes aligned to strategic priorities. Operating Environment Daikin Studio operates as a product-oriented digital delivery organization Programs span multiple teams, typically including: Product Owners / Managers UX & Design Engineering (front-end, back-end, platform) QA and supporting partner teams Work is iterative, dependency-aware, and highly collaborative Delivery requires coordination across: Business stakeholders IT and enterprise technology teams External vendors or partners The Program Manager must balance Agile delivery practices with enterprise governance, program visibility, and outcome accountability. Scope of Work / Key Responsibilities Program Leadership & Execution Lead cross-functional teams to plan, execute, and deliver digital programs across platforms, applications, and data solutions Translate strategic priorities into program roadmaps, milestones, and delivery plans. Ensure delivery of measurable business value, improved customer experience, and operational efficiency. Oversee execution across multiple concurrent initiatives within the program Cross-Team Coordination & Dependency Management Coordinate across multiple Scrum teams and shared services Identify, track, and manage cross-team dependencies and delivery risks. Facilitate program-level alignment (e.g., roadmap reviews, planning cycles, Scrum of Scrums if needed) Resolve blockers that extend beyond individual team or Scrum Master scope Planning, Governance & Financial Management Define and manage program scope, objectives, timelines, and success metrics. Track program financials, including budgets, forecasts, and resource allocation. Ensure programs are delivered within scope, schedule, and budget constraints Establish and maintain program governance and reporting standards Stakeholder Management & Communication Serve as the central point of coordination across Product, Digital, Data, and Business leaders Provide consistent, transparent program reporting (status, risks, metrics, outcomes) Align stakeholders on priorities, timelines, and delivery expectations Communicate effectively with both technical and non-technical audiences Risk, Issue & Change Management Identify, assess, and manage program-level risks, issues, and dependencies Drive mitigation strategies and elevate when needed Manage changes to scope, schedule, and priorities in alignment with business needs Agile & Delivery Excellence Apply Agile, Hybrid, and Predictive delivery practices to optimize outcomes Ensure alignment with Scrum team execution while enabling program-level visibility Leverage delivery metrics and insights to improve speed, predictability, and quality Drive continuous improvement across teams and program structure Tools & Ways of Working Experience with program and Agile tools such as: Azure DevOps, Jira, Microsoft Project, Smartsheet, or similar. Comfortable operating in: Agile (Scrum), Kanban, and Hybrid delivery environments Complex, dependency-driven enterprise programs Strong use of collaboration tools (Teams, Miro, Mural, SharePoint). Required Skills & Experience (Must-Haves) Bachelor's degree or equivalent experience in relevant field. 4 6+ years of experience in digital program or project management Proven experience delivering cross-functional digital initiatives Strong capability in: Scope, schedule, and resource management Dependency and risk management Stakeholder communication and alignment Experience working in Agile or hybrid environments Ability to lead and influence teams without direct authority. Preferred / Nice-to-Have Experience 8+ years managing complex multi-team digital programs. Experience in digital product, platform, or data-driven environments Exposure to scaled Agile frameworks (SAFe or similar) Program or project management certifications (PMP, PgMP, Scrum, etc.). Prior experience in innovation studios, digital factories, or product-centric orgs What "Good" Looks Like in This Role Demonstrate ownership of program outcomes, not just coordination Effectively manage complex dependencies across multiple teams Drive alignment between strategy and execution Provide clear, proactive communication to leadership and stakeholders Balance delivery discipline with agile flexibility Identify risks early and proactively drive resolution Enable teams to deliver predictably and with high quality Brandon Consulting Associates, Inc. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 29 years. #J-18808-Ljbffr Brandon Consulting Associates, Inc.