Customer Service Tech Leader: Strategy & Platform Ownership
Iberdrola SA
Iberdrola SA in the United States (Connecticut) seeks a Sr. Manager, Customer Service Technology to lead strategy, delivery, and ongoing performance of customer service platforms including CIS, CRM, IVR, and CCaaS. You will partner with business leaders, oversee system reliability, regulatory compliance, and modernization programs while managing vendors and a team of IT professionals to elevate customer experience and service levels. #J-18808-Ljbffr Iberdrola SA
Vacancy posted 1 day ago
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