Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2008 and currently lead a team of 17. My State Farm journey began while I was working my way through college. I was recruited to become a State Farm team member and quickly discovered a career I truly loved. Outside of work, I enjoy hunting, fishing, cooking, entertaining, and spending time with my family.

Giving back to the community is at the heart of everything we do. Our agency is heavily involved in local schools, community events, and charitable organizations. We believe that building strong relationships and serving our community are just as important as serving our customers.

Our agency offers health benefits, a Simple IRA, paid time off, 11 paid holidays each year, licensing reimbursement, and a strong commitment to work-life balance. We also invest heavily in professional growth and believe in helping our team build successful, long-term careers.

Our culture is like family. We work hard, celebrate successes together, and enjoy spending time together both inside and outside the office. I'm passionate about helping people become the best version of themselves and creating a workplace where everyone enjoys coming to work. I'm looking for someone who is coachable, down-to-earth, hardworking, and genuinely cares about others. If you're a team player who wants to grow personally and professionally, we'd love to meet you.

ROLE DESCRIPTION:
Adam McCarty - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.