Service Clerical Assistant

Service Clerical Assistant

Job Category: Customer Service Requisition Number: SERVI004631

Posted: May 11, 2026

Full-Time On-site Glendale, AZ 85307, USA

Pay or shift range: $19 USD to $22 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Benefits package includes medical, dental, vision, disability insurance, HSA/FSA, voluntary benefits, 401(K), and some company paid coverages. Paid time off and paid holidays available. Cavco Industries is an E-Verify Employer.

Job Details

Administrative – Answer, filter and prioritize phone calls and emails for the service department. Taking and delivering messages. Data entry into company's repair and parts system. Maintain service files

Service Department – Input service work orders and close out completed works orders on a timely manner. Scheduling service calls and appointments between clients, retailers, builders, and service technicians.

Qualifications:

• Technology Savvy – PCs, smart phones, tablets, work-related applications, video conferencing and other remote work tools.
• Internet & MS Office Suite – Outlook, Word, Excel, PowerPoint
• Construction Experience is preferred.
• Able to multi-task and self-prioritize
• Reliable, dependable, flexible and punctual
• Must be able to act independently and use own judgment regarding how to handle incoming requests and information
• Process and relay confidential and critical information with discretion
• Demonstrated customer focus and ability to work with staff at all levels
• Good communication skills
• Positive attitude, self-starter, collaborative
• Highly effective in a team environment
• Creative problem-solver, detail-oriented
• Ability to adapt and change in a fast paced, dynamic environment

Cavco has built a reputation for quality, value and service since its founding in 1965. We deliver people's dream of homeownership by creating affordable, energy efficient homes. Our mission is to create a luxurious, affordable home for everyone! You're helping make a difference in your community, come be a part of the noble work we are doing!

We offer:

• Medical/Dental/Vision Insurance
• 401K Match
• Generous PTO
• FSA/HSA Plans
• Life /Disability/Accidental Insurance and much more!

Qualifications

Behaviors:

Required

Dedicated : Devoted to a task or purpose with loyalty or integrity

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations:

Required

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Education:

Required

High School or better.

Experience:

Required

Minimum of two years experience as a previous administrative clerical assistant.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.