Front Office Assistant/Customer Service-Federal Work Study

Front Office Assistant/Customer Service-Federal Work Study

Job ID: 319175
Location: Glendale Community College
Full/Part Time:
Regular/Temporary:


Hourly Rate


$14.70/per hour

Not Eligible for Benefits


This is a part-time, temporary position not eligible for benefits.

Work Schedule


Monday - Friday, 8am - 6pm
Maximum of 19.5 hrs per week

Maricopa Summary


Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?


Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?


Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!


About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona's Best Employers

Job Summary


The front office assistance is responisble, but not limited to, answering phones, handling incoming and outgoing calls, scheduling appoinments, filing, data entry, and on/off campus errands. Must be available to work as early as 8AM and some evenings (until 6PM).

Additional Information


In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please " href="" target="_blank"> contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.

• FWS is a need-based, federally funded program.
• FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
• FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
• The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
• For more detailed information, please go to the " href="" target="_blank"> Department of Education's Federal Work-Study Program website.

Minimum Qualifications

• Ability to communicate effectively, both orally and in writing
• Computer Skills, including calendar and scheduling programs, as well as database, spreadsheet, word processing, e-mail, and desktop publishing applications.
• General office skills
• Strong customer service skills
• Bilingual (Spanish)
• Ability to lift heavy objects (25+ lbs)

How to Apply


Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.


Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.

Posting Close Date


Open until filled

EEO, Title IX, & Clery Act


Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit

jeid-c9ed398381329242a8938101a1dd144a