Patient Care Coordinator

Virtual Vocations Inc

Passionate about healthcare, the full-time Patient Care Coordinator will provide remote support by managing inbound calls from patients and providers, assisting with insurance inquiries, and offering 24/7 triage support to improve patient experiences. Key responsibilities Manage inbound calls from patients, providers, and members regarding healthcare needs Assist members with insurance-related questions and concerns, including benefit claims and authorizations Provide 24/7 triage support, prioritizing cases for Registered Nurse follow-up Required qualifications High School Diploma or General Education Degree (GED) required Healthcare experience in roles such as medical front office, medical assistant, or nursing assistant Strong computer skills, including data entry and proficiency in Microsoft Outlook and Word Ability to work mid-day and nights with alternating days off Must provide two 22-inch monitors with HDMI and Display ports

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Vacancy posted 5 days ago

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