Operations Manager

Reports To General Manager, Distribution Manager, Plant Manager, or Regional Shipping and Receiving Manager Job Title Operations Manager Job Code

MGROPMG

Department Various Departments Location Glendale, AZ FLSA Classification Exempt EEOC Classification First/Mid-Level Officials and Managers Salary Grade — Supervisory Responsibilities Yes / No Job Summary The primary responsibility of the Operations Manager is to oversee the inbound and outbound operations of the facility. This individual provides guidance and direction to supervisors and leads to ensure daily operations are aligned with business objectives. Furthermore, the Operations Manager will prioritize and assign tasks to ensure that the team’s resources are used effectively, and work schedules and targets are aligned. Essential Duties Provides guidance, direction and development to supervisors and team leads. Oversees labor allocation, performance management, training, and development of staff members. Ensures team’s compliance with safety and quality policies and procedures. Collaborates with Human Resources for recruitment, performance management and evaluations, transfers, and promotions. Creates and executes production output strategies to meet business objectives. Identifies and addresses spatial, systemic, and process related obstacles that negatively impact operational progress. Establishes and maintains collaborative relationships across all levels within the organization to ensure alignment toward global business objectives. Communicates with customers and vendors to answer questions or resolve concerns or needs. Tracks and provides updates to business leaders on Key Performance Indicators (KPIs) for department. Prepares production reports, project status updates, and strategy presentations when necessary. Performs other duties as assigned. Requirements Bachelor’s Degree in related field or equivalent experience in lieu of degree 5 – 7 years of experience in a distribution and/or manufacturing environment 3 – 5 years of progressive leadership experience in a distribution and/or manufacturing environment Experience effectively leading team through others Intermediate experience utilizing Microsoft Office Suite (Excel, Word, PowerPoint, Visio), WMS, and an ERP system (preferably JDE Systems) Strong financial acumen and strategic planning experience Strong analytical, organizational, and problem‑solving skills Ability to comprehend and communicate standard operating procedures and training documents Experience working in a fast paced and high‑volume work environment. Proactive “self‑starter” with a strong attention to detail. Excellent communication skills, both verbal and written, with the ability to interact with all employee levels, including executive management. Ability to maintain a high level of confidentiality is crucial as the company holds significant trade secret information Inter‑Relationships Consistent interaction with hourly production/distribution team members, management, and Human Resources. May interact with outside vendors, third party truck drivers, and customers. Working Conditions and Physical Demands Work Environment This position works office setting (heated and cooled) within a distribution work setting with minimal temperature control and multiple dock doors and semi‑functional warehouse management system. Frequently exposed to seasonal temperatures of excessive cold or heat. Work environment is often loud, dusty and/or dirty. Physical Demands Hear – Frequent See – Frequent Type – Frequent Talk – Frequent Stand – Frequent Bend – Occasional Stoop – Occasional Reach – Occasional Climb – Occasional Lift – Occasional Push – Occasional Carry – Occasional Kneel – Occasional Repetitive Motions – Occasional Physical Work Medium – 10 – 25 lbs (10 – 25%) Travel Required No Additional Information The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel. Job duties outlined in this job description are considered “Essential Functions” and have been formulated in accordance with the guidelines established by the Equal Employment Opportunity Commission (EEOC). The provisions of the American with Disabilities Act (1990) stipulate that employees must be capable of performing the “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. DiversiTech is an Equal Opportunity Employer. #J-18808-Ljbffr DiversiTech Corporation