Patient Access Specialist

Job Description

Job Description

Patient Access Specialist
Westborough, MA
Hours:

• Monday – Friday 8:30a – 5:00p

Responsibilities:

• Greet patients warmly, manage the check-in/check-out process, and clearly communicate office procedures, policies, and safety protocols to patients and caregivers
• Input and update accurate patient demographics, contact details, and insurance information in the database to maintain pristine medical records
• Provide transparent billing and payment information, thoroughly explaining invoices, deductibles, and insurance coverage to patients
• Handle day-to-day insurance verification and billing tasks to ensure accurate and timely account processing
• Answer patient questions, address concerns with empathy, and efficiently relay critical information to relevant clinical and administrative staff members
• Perform general administrative and clerical tasks essential to maintaining an organized, smooth-running front office workflow

Qualifications:

• Patient access experience ( 2+ years)
• EMR experience
• Insurance and billing experience
• High-level phone skills
• Microsoft Office proficiency

Compensation:

• $24-26/hr

...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP