Showroom Receptionist

Showroom Receptionist

Tharp Custom Cabinetry is family owned and has been in business for over 50 years. We are the largest custom cabinet manufacturer in Colorado, and we create dream spaces through superior customer experiences. Tharp focuses on employees, customers, processes, and continuous improvement, to provide the best quality and lead time to our customers.

The Showroom Receptionist serves as the host and ambassador for Tharp Custom Cabinetry, welcoming and assisting both internal and external customers while ensuring a professional and positive experience. This role supports the Director of Sales with administrative tasks, contributes to marketing administrative duties, and manages day-to-day showroom operations. The position requires strong customer service, organizational skills, and proficiency in Microsoft Office Suite, particularly Excel, for data tracking and reporting.

Duties/Responsibilities:

• Greet and serve as the first point of contact for visitors, vendors, clients, and customers, providing a professional and welcoming experience.
• Act as a showroom host, walking potential customers through Tharp Cabinets' products and offerings.
• Develop in-depth knowledge of Tharp Cabinets' products, construction, and services to answer customer questions effectively.
• Provide administrative support to the Director of Sales, including scheduling, data entry, reporting, and other clerical tasks.
• Support marketing initiatives including but not limited to assisting with campaign coordination, materials management, social media postings, and event logistics.
• Maintain accurate records of customer interactions and transactions in CRM and other systems.
• Manage showroom operations, including coordinating new displays, scheduling, sample management, general organization, mail runs, maintain cleanliness of displays and conference room, and coordinate meals for customer meetings.
• Partner with the sales team to meet and exceed customer expectations.
• Process work in a timely and quality-focused manner.
• Perform additional duties as assigned.

Requirements:

• Dependable, professional, and customer-focused.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Office Suite, especially Excel, for reporting and analytics.
• Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.
• Detail-oriented with a proactive approach to problem-solving.
• Marketing support experience preferred (e.g., campaign assistance, social media, or event support).
• Reliable transportation.

Experience & Education:

• High school diploma or equivalent required; associate degree or higher preferred.
• Previous experience in a receptionist, administrative, or customer-facing role required.
• Experience in marketing support or administrative assistance for sales/marketing preferred.
• Prior experience in a professional office or showroom environment a plus.

We offer consistent hours with competitive wages and benefit packages including medical and dental plans, paid holidays, and paid time off.

Tharp Custom Cabinetry is a drug-free workplace. Passing a drug screen and background check is required for employment.

Tharp Custom Cabinetry provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information.