Senior Help Desk Specialist End-User IT Support
Socket
Socket.dev is seeking a Help Desk Technician to provide first‑line IT support to District government employees, ensuring timely issue resolution and strong customer service. You will diagnose hardware and software problems, assist with password resets, and escalate complex issues as needed. Work involves supporting Windows 11, Microsoft 365, VPN, Active Directory, and ticketing systems, with a focus on clear communication, documentation, and service continuity for end users. #J-18808-Ljbffr Socket
Vacancy posted 2 days ago
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