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Customer Service Representative/Data Entry - 2176

$19 - $22 per hour

SIGOOK® - STAFFING

Medley, FL

Job Description

Job Description

A leading provider of industrial supplies is seeking a Full-time Customer Service Representative (on-site) to join their team.

This role requires a detail-oriented individual with strong customer service skills and a high level of accuracy in data entry. The ideal candidate will be proactive, reliable, and committed to delivering exceptional customer support while maintaining accurate records and order information.

Benefits:

  • Health Insurance
  • 401K with employer match
  • PTO & Sick leave
  • Direct Hire

Payrate:

  • $19/hr - 22/hr (based on experience)

Schedule:

  • Morning
  • Monday to Friday, on-site

Responsibilities

  • Communicate with customers via phone, email, and chat to provide product and service information, respond to inquiries, and resolve concerns in a timely and professional manner.
  • Support customers with order processing, billing inquiries, and troubleshooting issues to ensure a seamless and positive experience.
  • Build and maintain strong, positive relationships with customers through clear, empathetic, and effective communication.
  • Accurately process orders, manage customer data, and streamline service workflows using ERP systems (Macola experience preferred).
  • Understand customer needs and recommend appropriate products or services to help them achieve their goals.
  • Maintain up-to-date and accurate customer records with a strong attention to detail.

Requirements

  • Proficient with ERP systems; Macola knowledge is a plus.
  • Minimum 3+ years of Experience in Customer Service
  • Experience handling high call volume
  • Experience in the HVAC industry is a strong asset.
  • Strong interpersonal and written skills.
  • Accurate in data entry and record-keeping.
  • Proactive and efficient in addressing customer issues.
  • Bilingual (Spanish/English)

If you are interested, apply online or contact us today at View phone number on ziprecruiter.com or 402. You can also send us your resume at View email address on ziprecruiter.com .com with your name and order 2176 in the subject.

Looking forward to hearing from you!

Internal 2176

 

Company Description

SIGOOK® is a Staffing Firm offering equal labor opportunities in compliance with all applicable laws in the USA for personnel recruitment and selection. We sincerely thank all candidates who apply; however, only those selected for an interview will be contacted.

Company Description

SIGOOK® is a Staffing Firm offering equal labor opportunities in compliance with all applicable laws in the USA for personnel recruitment and selection. We sincerely thank all candidates who apply; however, only those selected for an interview will be contacted.

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Vacancy posted 2 days ago
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