Program Manager

Program Manager (Retail Domain)

Role: Program Manager (Retail Domain)

Location: Seattle, WA (Onsite)

Job Type: Contract

Job Description:

A day in the life:

The Project Manager works closely with business stakeholders and technology teams to create and manage projects that solve internal business problems and bring experiences to life for our guests.

The project manager is organized, curious, a strong facilitator and knows how to get the right people involved at the right time to solve problems. They value managing risks and dependencies to ensure our teams are working in the most optimal way to deliver value as quickly as possible through agile delivery methodologies.

• Lead successful project delivery in partnership with technology and business teams
• Drive alignment on project deliverables by effectively partnering with stakeholders to achieve goals
• Collaborate with program managers and technology managers in optimizing processes and tools
• Assemble and manage project roadmap, governance, and resources to ensure optimal results
• Champion project and release management best practices and processes
• Anticipate risks and issues, create mitigation plans
• Organize and facilitate interconnected project tasks/dependencies with all applicable stakeholders
• Create and manage stakeholder change management and communication plans
• Effectively manage and communicate project impacts and interdependencies as they relate to broader activities
• Ensures the objectives of a project are understood, documented, measurable, assigned & tracked
• Actively manages scope, schedule, budget (actuals & forecast) and risk to ensure projects are delivered successfully on-time and on budget
• Develop relationships and collaborate with internal and external stakeholders across regions/time zones (NA, EMEA, APAC, China) and cross functional teams to ensure solutions meet timelines and business objectives
• Engages in and communicates ideas for supporting the continuous improvement of PMO processes with a positive and constructive attitude and supports with developing this attitude in others.
• Applies appropriate discretion on when to involve other senior team members when navigating difficult stakeholder issues

Qualifications:

• Minimum of 3 years working in Technology or a related field
• 3+ years as a project manager with agile experience
• Ideally 3+ years experience in enterprise mobile project management
• Managed budget of 1-2 projects, inter-functional dependencies, single region impact, <= 1m capex estimated for the total initiative
• Experience working in a global company with technology teams in India and NAM
• Project Management Professional (PMP) and Agile certification is nice to have
• Passionate for problem solving & ability to excel in an ambiguous environment
• Demonstrated ability to function in a fast-paced, multi-program environment with changing priorities