Reservation Consultant

Develop customer conversion and retention strategies Identify opportunities to improve the customer experience Make outbound sales calls to potential travelers who expressed interest through their Group Coordinator Maintain relationships with past loyal travelers and help book their next Go Ahead Tour Independently manage a book of business while bringing in new business Conduct high-volume outreach and follow-up phone conversations Use consultative selling techniques to generate product interest Achieve or exceed sales goals Develop an integrated sales strategy to accomplish goals Requirements Must live in or relocate to Massachusetts or within commutable distance to the Cambridge, MA office Strong verbal communication skills and ability to connect with diverse individuals via telephone Intrinsically motivated to hit goals Personal accountability Analytical and adept problem-solving skills Ability to independently plan, organize and prioritize work At least 4 years of relevant work experience or a 4 year degree Core Competencies Demonstrates expertise in developing customer conversion and retention strategies while effectively managing a book of business. Strong ability to utilize consultative selling techniques and maintain relationships with clients to achieve sales goals. Highest-signal resume keywords Customer Conversion Strategies Consultative Selling Techniques Sales Goal Achievement Verbal Communication Skills Analytical Problem-Solving ATS Optimization Keywords Hard Skills Customer Experience Improvement Outbound Sales Calls High-Volume Outreach Sales Strategy Development Business Management Soft Skills Intrinsic Motivation Personal Accountability Organizational Skills Prioritization Skills Industry Keywords Travel Industry Customer Retention Sales Techniques Goal-Oriented #J-18808-Ljbffr Jobtailor