Bilingual Reservation Consultant

Independently manage a book of business while bringing in new business Conduct high-volume outreach and follow-up phone conversations Use consultative selling techniques with prospects Initiate product interest Consistently achieve or exceed sales goals Develop an integrated sales strategy to accomplish goals Develop customer conversion and retention strategies Identify opportunities to improve the customer experience Make outbound sales calls to potential travelers interested in group travel Maintain relationships with past travelers to book future Go Ahead Tours Requirements Fluent in both written and spoken Spanish and English Strong verbal communication skills Ability to connect with a diverse range of individuals via telephone Intrinsically motivated to hit goals Demonstrates personal accountability Analytical with adept problem-solving skills Ability to independently plan, organize and prioritize work At least 4 years of relevant work experience or a 4-year degree Must live in or relocate to Massachusetts, or live within commutable distance to the Cambridge, Massachusetts office Core Competencies Demonstrates expertise in consultative selling techniques and customer relationship management, with a strong focus on achieving sales goals and enhancing customer experience. Bilingual proficiency in Spanish and English is essential for effective communication and outreach. Highest-signal resume keywords Consultative Selling Techniques Customer Relationship Management Bilingual Proficiency in Spanish and English Sales Strategy Development Analytical Problem-Solving Hard Skills Sales Strategy Customer Conversion Strategies Customer Retention Strategies High-Volume Outreach Outbound Sales Calls Goal Achievement Analytical Skills Organizational Skills Prioritization Skills Consultative Selling Soft Skills Verbal Communication Skills Interpersonal Skills Motivation Personal Accountability Industry Keywords Book of Business Customer Experience Group Travel Travel Industry Massachusetts Residency #J-18808-Ljbffr Jobtailor