Salesforce Business Analyst
Purple Drive Technologies
Purple Drive
Salesforce Business Analyst
Share McLean, VA PDT - 11768 10-15
Role Descriptions:
- Lead requirements gathering workshops and stakeholder discussions across business| product| and technology teams
- Translate business needs into clear| concise| and delivery-ready user stories and functional specifications
- Work closely with UX| development| and QA teams to ensure requirements are fully understood and implemented as intended
- Support backlog grooming| sprint planning| and sprint reviews with accurate and prioritized requirements
- Act as a key liaison between business stakeholders| Salesforce implementation teams| and mobile development teams
- Ensure traceability between business objectives| functional requirements| and delivered functionality
- Support change management by assessing impact and updating documentation as requirements evolve
Essential Skills:
- Strong experience in business analysis| requirements gathering| and documentation for complex digital programs
- Ability to elicit| analyze| and document business needs across business| product| technology| and vendor teams
- Proven experience translating business requirements into user stories| functional requirements| and acceptance criteria
- Experience working on Salesforce-based programs| preferably Experience Cloud| Loyalty Cloud| or similar CRM platforms
- Strong understanding of Agile Scrum delivery models
- Experience supporting member-facing or customer-facing digital platforms| preferably in banking or financial services
- Excellent documentation skills using tools such as JIRA| Confluence| or equivalent
Vacancy posted 3 days ago
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