Service Supervisor | Paseo - Austin, TX

Are you someone who takes pride in a property that looks, feels, and functions at its best? Do you love the craft of maintenance and get genuine satisfaction from solving problems with your hands? Are you the kind of person who holds the team around you to a high standard because you hold yourself to one first? If so, LV Collective might be exactly where you belong. The right person for this role is skilled, dependable, and takes real ownership over the community they care for. As Service Supervisor, you are the backbone of the physical experience at your property. Residents notice when things work and they really notice when they don't. Your job is to make sure they never have to wonder. You might be our person if… You can diagnose a problem quickly and fix it right the first time. You take pride in your work even when no one is watching. You hold yourself and your team to a high standard without being the kind of supervisor nobody wants to work for. You're proactive, not reactive. You catch things before they become complaints. You treat residents with respect and respond to their concerns like they matter, because they do. You're organized enough to manage a work order queue, a make-ready schedule, and a vendor on the same day without missing a beat. You understand that a clean, well-maintained property isn't just about aesthetics, it's about the resident experience. Responsibilities Maintenance & Work Orders Complete and oversee work orders generated from resident service requests, diagnosing the source of issues and making repairs in line with safety standards and code requirements Manage the make-ready process for vacant units from pre-move-out inspection through punch list, vendor coordination, materials, and final walkthrough Complete monthly preventative maintenance procedures to stay ahead of problems before they surface Support cost-conscious operations by repairing before replacing and using tools and materials responsibly Property Standards Set and maintain the standard for how the property looks inside and out, including grounds, amenities, common areas, breezeways, curbs, parking lots, and building exteriors Conduct regular inspections of work completed by your service team and identify opportunities to improve Inspect work performed by vendors and contractors to ensure it meets quality expectations and scope Keep parts and supply inventory stocked and work with your Community Manager to order within budget Safety & Compliance Lead regularly scheduled safety meetings and keep the team informed and compliant Ensure all safety data sheets are current and accessible Stay current on OSHA and other safety regulations so the community stays protected People & Residents Treat residents and teammates with respect in every interaction Respond to maintenance complaints with urgency, empathy, and follow-through Be the kind of supervisor your team actually wants to learn from Requirements 5+ years of technical maintenance experience, ideally within apartment communities 2+ years in a supervisory or lead role Working knowledge of plumbing, electrical, HVAC, appliances, and general building systems EPA 608 certification (or ability to obtain) Ability to manage multiple priorities and a team without dropping the details Strong communication skills with residents, teammates, and vendors A genuine pride in the property you maintain and the people you serve #J-18808-Ljbffr Lvcollective