Revenue Officer II

About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. Agency Dept of Revenue Division Taxpayer Assistance, Collections Job Classification Title Revenue Officer II (NS) Position Number 60081975 Grade NC13 Description of Work PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING. This is an anticipated vacancy. The North Carolina Department of Revenue is currently recruiting for a Revenue Officer II / Large Case Unit Officer position. The primary purpose of this position is to bring resolution to high‑dollar taxpayer collection cases by conducting investigative research, interpreting and enforcing North Carolina tax laws, and actively collecting liabilities due to the state. The Large Case Unit Officer will engage in all activities involving the collection and resolution of delinquent taxes, including but not limited to requesting special assessments, working with taxpayers to meet criteria for an installment agreement, submitting Offers in Compromise, performing financial adjustments, and timely and accurately submitting cases for action by the Special Enforcement Unit. Cases assigned to the Large Case Unit Officer are considered some of the most complex in the TPAC Division's inventory. The position requires impeccable communication and decision‑making skills, as erroneous actions could result in undue hardship on taxpayers or legal action against the Department. Knowledge, Skills, and Abilities / Management Preferences Thorough knowledge of revenue laws and the processes, procedures, and methodology required to administer each of the different tax types and schedules to determine tax liability, secure delinquent returns, conduct tax investigations, and assist taxpayers with filing delinquent returns. Demonstrated experience with analyzing highly complex collection problems, determining proper application of the revenue laws, interpretations, and regulations, and evaluating alternative solutions. Demonstrated experience acting in a professional manner during difficult, contentious, and/or stressful situations. Recruitment Range: $50,088 - $87,654 Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. Compensation & Benefits The state of North Carolina offers an excellent comprehensive benefits package. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Some Highlights Include The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service Twelve paid holidays per year Fourteen vacation days per year which increase as length of service increases and accumulates year‑to‑year Twelve sick days per year, cumulative indefinitely Paid parental leave Personal observance leave and community service leave Longevity pays lump sum payout yearly based on length of service 401(k) and 457 plans Eligibility for the Public Service Loan Forgiveness Program The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. “Tax compliance” is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non‑delinquent payment status with the State of North Carolina on taxes that are currently owed to the state. Minimum Education and Experience Bachelor’s degree in Business/Public Administration, Economics, Accounting or related field from an appropriately accredited institution and three years of experience in accounting or collection work involving public contact; or an equivalent combination of education and experience. Related fields considered are Psychology, Tax, Finance, Public Administration, Business Management, Tax Law, Business Law, Financial Management, Public and Non‑Profit Administration, Management, Business Operations, Trust and Wealth Management, Political Science, Business Analytics, Banking and Finance, Interdisciplinary Studies, Public and Non‑Profit Administration, and Criminology/Criminal Justice. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. #J-18808-Ljbffr North Carolina Department of Revenue