Strategic Account Manager - Forest Park, GA

Strategic Account Manager

Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

The Strategic Account Manager is an outside sales position primarily responsible for managing and growing revenue within a geographic market. Strategic Account Manager will be able to develop business relationships with a select group of companies and individuals within the industry.

Essential Functions

• Generate revenue with a select group of companies within the commercial construction space.
• Daily account management and revenue growth through visits to various customer offices, facilities, and job sites.
• Develop, plan, and organize sales strategies to achieve desired results/goals.
• Effective implementation of products and services.
• Identify customer needs and react appropriately while understanding the market conditions and local competitors pricing.
• Resolve customer issues and concerns.
• Assist branches in keeping abreast with customer changes and job site problems.
• Support all team members.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Required Education and Experience

• High School Diploma
• Experience in equipment related industries or construction.
• History of consistency and superior performance.
• Valid Driver's license
• 4-year bachelor's degree preferred
• Work experience in a customer service or sales environment.

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

• None

Work Environment

• Dynamic work environment that includes construction sites, equipment yards, repair shops, and customer offices.
• Significant time spent outdoors in active field settings, often around heavy machinery and equipment in operation.
• Regular exposure to varying weather conditions, including heat, cold, rain, wind, and direct sunlight.
• Site visits may involve walking on dusty, muddy, or uneven terrain and navigating areas with moving vehicles and machinery.
• Noise levels can be high in specific locations, especially near active job sites or equipment zones.
• Required to wear appropriate personal protective equipment (PPE) such as steel-toe boots, safety glasses, and high-visibility clothing when on-site.
• Office-based work is also part of the role, including administrative duties, sales planning, and customer communications.
• Must be comfortable transitioning between professional office settings and rugged outdoor or industrial environments.
• Success in the role depends on adaptability, strong communication, and situational awareness across diverse work conditions.

Travel Required

• Constant driving to and from customer job sites and offices. <80%

Physical Demands

• Requires a moderate to high level of physical activity and mobility to support both office duties and frequent fieldwork.
• Regular bending, squatting, crouching, and reaching to inspect equipment, access materials, or assist with loading/unloading tasks.
• May involve lifting and moving items weighing up to 50 pounds or more, including small equipment, sales materials, or product samples.
• Walking for extended periods over uneven, unpaved, or sloped terrain is common during job site and yard visits.
• Frequent exposure to outdoor elements such as heat, cold, rain, and wind during field appointments and demonstrations.
• Occasionally responsible for loading equipment into a pickup truck and hitching, towing, or unhitching trailers or towable machinery.
• Requires physical strength, coordination, and familiarity with safe handling and towing practices.
• Extended periods of driving, often across varied geographic areas, requiring alertness, stamina, and good vision.
• Manual dexterity, visual acuity, and proper lifting techniques are essential for safe and effective job performance.

Our Benefits & Perks

We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team both at work and at home.

Core Benefits:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company Paid Wellness, Employee Assistance and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company Paid Training

Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we'll walk you through the benefits specific to this role. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing and/or Commission Earning opportunities.

Other Duties

Please be aware that while this job description provides an overview of the main activities, duties, and responsibilities expected of the employee in this role, it may not encompass every task or requirement. Additionally, the nature of the position necessitates the potential for changes in duties, responsibilities, and activities, which may occur with or without prior notice. The employer reserves the right to modify and adapt these aspects as necessary to meet evolving business needs and organizational objectives.

Additional Eligibility Requirements

At Opifex-Synergy, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date. This policy is in place to maintain the highest standards of safety and security for our team members.

Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.