Coordinator, Human Resources

Mt Juliet, TN 7800 Eastgate Blvd Mt Juliet, TN 37122, USA CTDI is a large‑scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest high‑speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world‑class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. The Human Resources Coordinator will provide support to the Human Resources & Branch leadership teams among multiple sites within their respective regions. This individual will be focused on providing outstanding customer service to employees and administrative support to the leadership within their HR Team and branches. This role is expected to be a positive, pro‑active, collaborative, solution‑based position, which is an integral part of the business & HR Team. The goal is to support our endeavor of making our management teams better leaders, creating better environments and ensuring CTDI is an employer of choice. Responsibilities Track and gather attendance data from Kronos; follow‑up with employees as needed and draft attendance warnings Operate, maintain and keep records of the designated Branch “Absence Line” and communicate staffing concerns with the HR Department and Branch management Ensure the proper and accurate uploading and filing of HR documents into Share Point and UltiPro Be an initial point of contact for employee human resources concerns by answering basic questions and/or providing guidance to the proper department – i.e., payroll questions, benefits, vacation policy, etc. Support Workforce Operations Recruitment Team and Branch Ambassadors to ensure a smooth new employee experience by answering onboarding questions, validating new badges function properly and ensuring employees are properly oriented to their new environment Assist employees with initial access to the employee self‑serve portal and complete password resets Communicate with Branch HR Team on matters requiring more detailed attention regarding Payroll, Benefits, Leave of Absence and Employee Relations Ensure required legal postings and HR information is properly displayed throughout the branch Process payroll change notices (PCNs) and updates in UltiPro Required Skills and Experience Effective interpersonal skills, with the ability to communicate, motivate, and influence individuals. Ability to maintain confidentiality when dealing with sensitive information. Effective problem‑solving abilities and decision‑making skills, with a strategic mindset and a focus on results and continuous improvement. Strong written and verbal communication skills. Detail‑oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously. Ability to work independently and exercise sound judgment. Computer proficiency, including Microsoft Office. Competencies: Action Oriented, Adaptability, Approachability, Collaborative Efforts, Customer Focus, Decision Quality, Ethics & Values, Follow‑up, Organizing, Priority Setting, Problem Solving, Process Management, and Time Management. Preferred Skills and Experience Previous experience in a Human Resources capacity. Previous experience working in a high‑volume distribution, manufacturing, technical service (i.e., testing and repair) or forward logistics operation a plus. Experience working with UKG and Kronos. Experience working with temporary staff. Educational Requirements High school diploma or equivalent. Bachelor’s degree preferred in a related field Physical Demands and Working Conditions Warehouse environment You will love working in our family‑oriented company! When you join our family, you will enjoy perks such as: Weekly pay every Thursday Monthly Incentive Bonus Positive, team‑oriented, inclusive workplace Health insurance Vision insurance 401(k) Life insurance Disability insurance Employee assistance program Flexible spending account Work Authorization United States (Required) Must be 18 years of age Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 45 years. Come put our successful history behind your career! CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination. This position does not qualify for visa sponsorship. CA Residents only click here to view CTDI's California Privacy Notice Agreement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr