Operations Manager - King Williams

Position Title: Operations Manager – King Williams King William Cultural & Heritage Council, LLC, through staffing placement under Enterprise Management Solutions LLC. Location This role may include a combination of remote administrative work, phone/email coordination, and occasional in-person support for programs, meetings, or events in or near King William County, Virginia. Work Schedule Up to 10 hours per week. Hours may vary depending on program needs, event schedules, community outreach, administrative deadlines, and leadership priorities. Some evening or weekend availability may be helpful. Classification Non-Exempt – Hourly, W2 Compensation $20.00 per hour, commensurate with education, proven experience, healthcare operations background, leadership ability, regulatory knowledge, and demonstrated capacity to manage multi-program responsibilities. Benefits Eligible for standard W-2 employee benefits, including those outlined in the Company’s official benefits package. Eligibility and participation are subject to the terms and conditions of the applicable plans. Travel 50% of the time. Use of a company vehicle. No additional compensation for travel. Responsibilities Administrative Operations Maintaining organized records, digital files, contact lists, program documents, vendor information, and event materials. Assisting with calendars, task lists, deadlines, reminders, and follow‑up items. Tracking program activities, event planning steps, outreach efforts, assigned tasks, and completed action items. Preparing basic documents, forms, checklists, sign‑in sheets, agendas, meeting notes, and internal summaries. Supporting communication between leadership, vendors, volunteers, community members, participants, and partners. Assisting with basic data entry, document organization, spreadsheet updates, and operational tracking. Helping ensure assigned tasks are completed on time and organized for leadership review. Maintaining confidentiality and professionalism when handling contact information, stories, community records, internal business documents, and sensitive materials. Program Coordination Support Cultural heritage programming. Educational workshops. Historical presentations. Youth cultural learning experiences. Community recognition programming. Oral history and story preservation projects. Cultural exhibits and displays. Custom community heritage projects. Local history research projects. Community storytelling initiatives. Family history and legacy documentation projects. Community partner events and heritage‑related collaborations. Event Operations Support Maintaining event planning checklists and timelines. Coordinating with approved vendors, presenters, speakers, artists, facilitators, volunteers, and participants. Confirming event details such as date, time, location, setup needs, supplies, materials, and assigned responsibilities. Preparing event documents, flyers, sign‑in sheets, name tags, schedules, agendas, and basic event reports. Tracking RSVPs, registrations, vendor forms, participation lists, and event‑related communications. Sending reminders before events. Assisting with setup coordination, day‑of logistics, and post‑event follow‑up when scheduled. Helping prepare thank‑you messages, notes, recap documents, and documentation after events. Supporting community recognition activities connected to programs or events. Community Communication and Outreach Responding to general inquiries or routing them to the appropriate person. Drafting basic emails, messages, announcements, reminders, and follow‑up communications. Maintaining communication with families, residents, churches, schools, businesses, civic groups, historians, vendors, volunteers, and community partners. Assisting with outreach for storytelling projects, oral history coordination, youth programming, community recognition, cultural events, and heritage education. Helping collect and organize community interest forms, program requests, contact information, and participation lists. Supporting respectful communication with individuals who want to share family history, community stories, documents, photos, or local heritage information. Maintaining a professional and welcoming tone in all communications. Storytelling, Oral History, and Heritage Project Support Intake and organization of story submissions. Scheduling oral history interviews or follow‑up conversations. Tracking names, contact information, permissions, releases, and project status. Organizing submitted photos, documents, notes, recordings, and historical materials. Coordinating interview times between leadership, community members, families, and media partners. Maintaining respectful handling of sensitive family, historical, cultural, and community information. Helping prepare basic project summaries, timelines, contact sheets, and follow‑up lists. Assisting with the organization of legacy, heritage, or recognition projects. Partnership and Vendor Coordination Community partners. Local businesses. Churches. Schools. Civic organizations. Historians. Residents and families. Vendors for approved events. Presenters, speakers, artists, facilitators, and volunteers. Basic Marketing and Public‑Facing Support Drafting simple event descriptions, program announcements, and outreach text. Organizing website update requests or social media content ideas for leadership review. Collecting photos, captions, testimonials, and event highlights for review. Preparing basic newsletters, updates, or community notices if needed. Supporting media, interview, and presentation coordination. Helping ensure public‑facing materials are professional, accurate, respectful, and aligned with the organization’s mission. Physical Demands Ability to travel between program sites, administrative offices, partner locations, meetings, inspections, and other business‑related locations as required. Ability to manage urgent issues, competing priorities, and operational deadlines in a fast‑paced healthcare environment. Ability to maintain professionalism when interacting with staff, clients, patients, families, regulators, vendors, payers, and executive leadership. Ability to review reports, documentation, audits, schedules, operational records, and compliance‑related materials. Ability to work occasional evening, weekend, or urgent operational hours depending on operational needs. Competencies and Skills Strong follow‑through. Excellent time management. Clear and respectful communication. Ability to prioritize tasks within a limited weekly schedule. Professionalism and confidentiality. Cultural sensitivity and community respect. Comfort working with diverse community members. Ability to organize information clearly. Willingness to learn the organization’s programs, mission, and community priorities. Ability to support multiple small projects at once. Positive attitude and problem‑solving mindset. Comfort working behind the scenes to keep projects and people organized. Required Qualifications Strong organizational and administrative skills. Ability to work independently with limited weekly hours. Professional written and verbal communication skills. Basic computer skills, including email, documents, spreadsheets, online forms, and digital file organization. Ability to manage task lists, deadlines, calendars, and follow‑up items. Dependability, discretion, and attention to detail. Ability to communicate respectfully with community members, elders, families, youth, vendors, volunteers, and partners. Interest in culture, history, heritage preservation, community programs, local history, or community engagement. Ability to maintain confidentiality when handling community stories, contact information, internal documents, and project materials. Reliable access to phone, email, and internet. Preferred Qualifications Office administration experience. Program coordination experience. Event planning or event support experience. Community outreach experience. Experience with cultural, historical, educational, nonprofit, or community‑based programming. Volunteer coordination experience. Vendor coordination experience. Social media or basic marketing support experience. Recordkeeping, spreadsheets, and digital file organization experience. Experience working with community organizations, churches, schools, civic groups, or local businesses. Experience with oral history, storytelling, archival, genealogy, family history, or heritage‑related projects. #J-18808-Ljbffr ems