IT Support Specialist

We are seeking an IT Support Specialist to be our single point of contact for all technology needs across our organization. This role will support a mixed environment of Apple, Windows, and Android devices, manage our on-premises Microsoft servers, protect company data, and administer both Microsoft 365 and Google Workspace platforms.

What you'll do:

• End-User Support including troubleshooting and resolving hardware, software and connectivity issues, setting up new employee workstations, accounts, phones and other equipment, and managing offboarding and equipment retrieval.
• Monitor, maintain and secure our network, servers, and equipment
• Manage data backups and disaster recovery
• Administer Microsoft 365, Google Workspace, and on-premises accounts and security
• Plan and execute installation of new computer and network equipment as needed
• Maintain clear documentation of systems, configurations, and standard procedures
• Collaborate with management to develop and communicate IT policies to staff

What we're looking for:

• 3+ years in IT support or systems administration
• Experience with Windows Server, Microsoft 365, and Google Workspace
• Solid understanding of networking fundamentals (TCP/IP, DNS, VPN, firewalls)
• Strong independent troubleshooting and communication skills
• Relevant certifications (CompTIA A+/Network+/Security+, MD-102, etc.) a plus

Benefits:

• Paid Holidays, PTO, Medical Insurance, and a 401(k) with Company Match.
• Section 4029 Exempt.
• Pay rate variable depending on experience.