Assistant Hospital Manager

Job Description At Roscommon Veterinary Clinic in beautiful Roscommon, Michigan, you will immediately feel the difference quality and community trust make. We are proud to be an AAHA Accredited facility, reflecting our dedication to the highest standards of veterinary care. This commitment is recognized by our clients, evidenced by our excellent 4.6-star Google rating. We are seeking a compassionate veterinary professional who is ready to dedicate themselves to small animal medicine and join a clinic where you can do your best work every day. When you join Roscommon Veterinary Clinic, you become part of a supportive network focused on helping every teammate succeed. We recognize that your career development is crucial. This means providing clear paths for professional growth, including robust educational programs designed to help you achieve goals like becoming a credentialed technician or moving into a leadership role. You will find that our organizational culture fosters collaborative medicine, ensuring that you always have the resources and mentorship you need to elevate your career. As an AAHA Accredited clinic focusing exclusively on small animal care, we are committed to providing exceptional diagnostics and therapeutic options. Our medicine is enhanced by being connected to a specialized network, granting you access to internal specialty consultations whenever challenging cases arise. This structure ensures that your patients receive comprehensive care without delay and allows you, the practitioner, to continuously expand your clinical capabilities and master complex medical procedures. Settled in the heart of Northern Michigan, Roscommon offers an ideal blend of close-knit community life and exceptional outdoor recreation. If you appreciate nature, fresh air, and a relaxed pace of life, this location is perfect for you. Roscommon is known for its proximity to stunning lakes and forests, providing endless opportunities for fishing, hiking, and winter sports, ensuring that you can easily achieve a fulfilling work-life balance outside the clinic walls. Your Impact as an Assistant Hospital Manager Reporting to the Hospital Manager, you will serve as a key leader in our fast-paced, multi-doctor veterinary hospital. As the Assistant Hospital Manager, you will partner with the Hospital Manager to drive operational efficiency and team development. You will assist with essential HR functions—including hiring, training, and performance management—while ensuring compliance with policies that support a safe and efficient hospital environment. In this role, you act as a visible leader, balancing administrative tasks with client relations and team support. Your Impact Will Include: Team Leadership: You will partner with the Hospital Manager to address staffing needs, including hiring, training, reviewing, and coaching staff. You will serve as a visible leader and point of support for technicians, CSRs, and support staff. Operational Flow: You will monitor daily schedules, appointment flow, and staffing coverage to ensure the hospital runs smoothly and efficiently. Conflict Resolution: You will proactively address and work to resolve employee conflict and behavioral issues, fostering a positive team environment. Financial Management: You will manage the financial needs of the hospital by maintaining accurate balances through the collection of client transactions, strict cash/credit handling procedures, and managing opening/closing protocols. Client Experience: You will maintain a positive attitude in all interactions, proactively demonstrating empathy towards clients and treating pets with compassion and respect. Systems & Records: You will utilize hospital computer systems to document medical records accurately and communicate effectively with clients and teammates. What You’ll Bring to the Team 1–3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred). Excellent communication and conflict management skills. Ability to multitask and thrive in a fast-paced environment. Experience leading a diverse workforce and establishing a positive team culture. Flexibility to work a varied schedule, including some holidays and weekends. How You’re Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive salary and a comprehensive benefits package. Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP). Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options. Commitment to Growth We support your career goals with opportunities for professional development and training. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth. Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow . Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America’s Top 100 and #1 in veterinary care. Physical Requirements: Ability to walk, bend, stand, and reach constantly during a work shift. Ability to lift 35-50 lbs. Manual dexterity to operate computers and office equipment. Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr