Hub Supervisor

About the Role To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher(s), hub delivery specialists and any other team members assigned to the hub. Bilingual candidates are encouraged to apply. Responsibilities Serve as supervisor responsible for managing and maintaining a high level of accuracy and customer service for all city delivery service functions. Work with city delivery dispatcher(s) to ensure that all product is properly invoiced to spoke stores. Investigate all shipping and inventory discrepancies related to the hub and ensure they are corrected in a timely manner. Assist with monthly cycle counts and other inventory control duties as assigned. Make sure all hub stockers and related personnel are checking in and putting up stock orders accurately and timely. Ensure proper shrinkage focus and tools are in place to minimize the store’s exposure to theft and paperwork shortages. Oversee all hub delivery routes under responsibility and ensure routes are followed while maximizing efficiency and minimizing costs. Ensure safe driving practices and all policies related to delivery service are followed. Manage all expenses related to the hub side of business to maximize profitability for hub and spoke stores. Maintain an organized, clean city delivery area divided into areas/bins for each spoke store. Schedule hub employees to ensure adequate coverage while meeting payroll budget. Maintain monthly work schedules for all team members under supervision, including the city delivery dispatcher and hub delivery specialists. Ensure all team members clock in and out according to company policy. Ensure the dispatcher monitors delivery specialists’ route schedule and communicates any delays to stores on the route. Work with the store manager to ensure route coverage in the absence of regular city delivery supervisor and/or specialists. Work with store manager and hub delivery specialists to ensure vehicles are maintained and quarterly inspections are completed thoroughly and accurately. Ensure mileage is entered into the asset management system daily. Provide input to the store manager regarding dispatcher and specialists’ performance for evaluation preparation. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to select qualified team members. Ensure all new driver training occurs timely and ongoing training is completed as required. Ensure all drivers have passed the pre-employment drug test and their MVR is approved through Risk Management prior to employment. Ensure all employees regularly scheduled to drive have an approved MVR on file with Risk Management. Qualifications Ability to operate effectively in a fast-paced environment. Good organizational and planning skills. Ability to analyze and solve problems. Excellent interpersonal skills. Effective communicator. Ability to quickly match alphanumeric sequences. Familiarity with automotive parts (Desired). Supervisor and/or managerial experience (Desired). Fluency in multiple languages, especially Spanish (Desired). Benefits Competitive wages and paid time off. Stock purchase plan and 401(k) with employer contributions. Starting day one medical, dental, and vision insurance with optional flexible spending account. Team member health and wellbeing programs. Tuition educational assistance programs. Opportunities for career growth. EEO Statement O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. #J-18808-Ljbffr