Operations Supervisor- Distribution- Night Shift

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Operations Supervisor – Automated Pharmacy Refill Center Role Summary The Operations Supervisor is responsible for leading day‑to‑day operations within a high‑volume, highly automated Central Fill pharmacy environment. This role drives operational performance, ensures regulatory compliance, and leads a team focused on safety, quality, and service excellence for both McKesson and key customer partners. Key Responsibilities Lead daily production operations, ensuring safe, efficient, and compliant workflow execution across all shifts Manage real‑time operations including staffing assignments, workload balancing, system flow, and production thresholds Proactively monitor performance trends (throughput, utilization, service levels) and take action to address risks and gaps Optimize shift schedules and labor planning to align with business needs and customer commitments Performance Management & Continuous Improvement Analyze operational data to identify inefficiencies, performance trends, and improvement opportunities Drive productivity, efficiency, and service‑level performance against established KPIs Lead root cause analysis (RCA) for operational issues and implement corrective and preventive actions Partner cross‑functionally to improve system performance, workflow design, and operational stability People Leadership & Development Provide clear direction, coaching, and accountability to frontline team members Interview, hire, develop, and retain a high‑performing, engaged workforce Establish performance expectations and ensure timely feedback, recognition, and corrective action where needed Build and maintain a structured training program, ensuring compliance with all SOPs, regulatory, and customer requirements Standardization & Compliance Develop, maintain, and continuously improve Standard Operating Procedures (SOPs) Ensure adherence to pharmacy regulations, company policies, and quality standards Lead incident investigations, ensuring thorough documentation, root cause identification, and customer‑sensitive resolution Cross‑Functional & Customer Collaboration Partner with facility leadership, system administrators, maintenance, and external vendors to resolve issues and support system performance Coordinate pharmacy installations, system upgrades, and troubleshooting activities Collaborate with distribution centers and transportation teams to ensure contractual service levels are met Serve as a key point of contact in supporting customer experience and service reliability Safety Leadership Champion a safety‑first culture, ensuring compliance with all safety programs and policies Identify risks and drive corrective actions to maintain a safe working environment Critical Requirements Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities Demonstrated ability to lead, motivate, and develop teams in a fast‑paced operational environment Strong analytical and problem‑solving skills with the ability to make real‑time decisions based on data Effective verbal and written communication skills, with the ability to clearly convey insights and expectations Proficiency in Microsoft Office and general system/automation tools Flexible schedule required, including second shift, weekends, and rotational coverage based on business needs Preferred Qualifications Bachelor’s degree or equivalent experience Experience in pharmacy operations, automation, supply chain, logistics, manufacturing, or distribution environments Knowledge of regulatory and compliance standards (pharmacy, FDA, ISO, or similar) Experience leading process improvement initiatives and driving operational excellence Strong coaching, interviewing, and performance management capabilities Work Environment & Physical Requirements High‑volume, production‑driven environment with a focus on safety and precision Ability to stand/walk for extended periods (8+ hours per shift) Occasional lifting up to 50 lbs Flexibility to work varying shifts, including nights and weekends Ability to operate effectively in a regulated pharmacy environment (including applicable PPE requirements) Compensation Our Base Pay Range for this position: $54,500 - $90,900 McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io. Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson! #J-18808-Ljbffr McKesson