Technical Associate

Job Description

Job Description

Mitchell and Company (MaC) is a Colorado-based IT consulting firm with offices in Edwards and Carbondale. Since 1996, we’ve provided technology planning, design, procurement, deployment, maintenance, and support to both private and public sector clients.

We’re not a typical managed service provider. Instead of faceless remote support, we focus on building strong, personal client relationships built on trust, communication, and tailored solutions. Our lean, high-touch approach depends on bright, independent consultants who value responsibility, teamwork, and balance. Nearly three decades in, we continue to grow our culture of customer service while supporting a healthy commitment to family, fun, and the mountain communities where we live and work.

We’re seeking an  IT Consultant to join our Edwards office. This role primarily serves clients in the Vail Valley, with occasional travel to Denver, Glenwood Springs, and the Roaring Fork Valley. Work is a mix of onsite and remote support, with consultants using their own vehicles for transportation.

Responsibilities include:

• Supporting a wide range of clients: business, government, education, and residential
• Handling tasks from desktop support to multi-site server and network environments (depending on experience)
• Balancing a dynamic workload with shifting priorities and deadlines
• Providing after-hours or weekend support as needed

The ideal candidate is honest, responsible, technically strong, and eager to learn through both hands-on work and continuing education.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred)
• Prior IT consulting experience (preferred)
• Experience or certification with some of the following:
  • Windows, macOS, Microsoft Office/Office 365
  • Desktop & mobile device support
  • Windows Server, networking (routing, firewall, Wi-Fi, switching), VOIP
  • CompTIA A+, CompTIA Network+
    
• Strong problem-solving and customer service skills
• Excellent communication and time management abilities
• Ability to thrive in a fast-paced, sometimes high-stress environment
• Currently living in the Vail Valley
• Valid driver’s license, reliable vehicle, and ability to lift 50 lbs
• Must pass background and credit check

Living in the Rockies

Our offices are located in the heart of Colorado’s Rocky Mountains—world-renowned for skiing, biking, hiking, fishing, and more. While the lifestyle is rewarding, living here has challenges: high costs, limited housing, small communities, and fewer big-city amenities. This role is best suited for someone who values recreation, small-town living, and long-term community commitment.

Compensation & Benefits

• Salary: $70,000 – $100,000 , depending on experience
• Opportunity to transition to an incentive-based pay system after the introductory period
• Comprehensive benefits package including:
  • Group health plan
  • Matching 401(k)
  • Paid time off
  • Paid technical training allowance
  • Auto allowance
  • Cell reimbursement
  • Health Activity Benefit(Ski Pass)