IT Asset Management Analyst

Job Title

This position configures, maintains, and optimizes software applications to meet business and user needs.

Summary

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That's why we exist. Join us and start making a difference today. Our core values are Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO).

Essential Functions/Knowledge, Skills, & Abilities

General expectations for all employees include understanding how team, department, and City goals are interconnected, contributing to a positive work culture, maintaining regular and reliable attendance, assessing work performance, contributing to the development of others, working as part of a team, continuously learning and developing, and communicating effectively.

Essential duties and responsibilities include managing and maintaining applications, executing installation, upgrades, patches, and optimizing workflows, communicating with customers and stakeholders, enhancing technical processes, collaborating with external vendors and technical teams, following departmental policies and procedures, maintaining regulatory compliance, planning application roadmaps, and improving business services through data-driven solutions.

If assigned to IT Asset Management Analyst, responsibilities include managing asset lifecycle activities, maintaining and reconciling asset data, tracking and managing software licenses, conducting regular audits and inventory validations, and collaborating with procurement and finance.

Other job functions include performing other duties as assigned or directed. Knowledge, skills, abilities, and behaviors include embracing the City's core values, effective communication, producing desired work outcomes, planning and organizing work, strong interpersonal, oral, and written communication skills, planning, organizing, and prioritizing tasks, critical thinking, data analysis, troubleshooting abilities, familiarity with ITIL Framework, and experience working independently, in a matrixed environment, and municipal settings while engaging multiple stakeholders in technical projects.

Required Qualifications

Minimum qualifications include a Bachelor's degree from an accredited educational institution in Computer Science or related discipline and two years of progressively responsible experience in Information Technology Systems with experience working with enterprise-wide vendor software applications and experience in IT support. Must have or obtain ITIL Foundation certification within 12 months of employment. Must have or obtain CompTIA A+ certification within 6 months of employment. Preferred qualifications include two or more years' experience in enterprise application administration, two or more years' experience in report building using Crystal Reports/SSRS/Cognos, and one or more years' experience with implementation and/or configuration of Enterprise Resource Planning systems, ITSM platform, Central Square Technologies and Tyler Technologies applications. Conditions of employment include passing a drug screen and background check, having a Class C Texas Driver's License, and passing CIJS Certification due to access to secured areas and/or information.

Physical Demands/Supplemental

Physical demands involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Some tasks require visual and sound perception and discrimination and oral communications ability. Work environment involves limited exposure to environmental conditions. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol/drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.

Benefits

The City offers a full complement of benefits including health insurance, additional benefits, retirement, and paid time off (PTO). For more detailed information, please see the City of McKinney's summary of benefits.

Contact Information

City of McKinney

401 E Virginia St McKinney, Texas, 75069

Phone: View phone number on click.appcast.io