TikTok Shop - Product Operations Manager, Livestream
TikTok
About the TeamThe LIVE E-commerce Operations team is committed to building a vibrant, trustworthy, and engaging marketplace in Tiktok, where customers discover and purchase. Our mission is to empower sellers and delight customers by defining and executing strategies for robust merchandise growth. We optimize the user journey across various shopping channels and work cross-functionally with product, engineering, marketing, and category teams. We are the bridge between our sellers' needs and our platform's capabilities, constantly striving to create a seamless and prosperous ecosystem for all.You will own the development of merchant education systems and operational methodologies, leverage AI to improve efficiency and quality, and work cross-functionally to unlock growth opportunities across the live ecosystemResponsibilities- Build a deep understanding of TikTok Shop live features, and develop scalable education content and operational playbooks (e.g., articles, videos, FAQs).Expand distribution channels and track effectiveness.- Provide training for internal teams and external merchants/creators, including Q&A support, issue troubleshooting, and online/offline sessions.- Identify user needs through research and feedback, translate insights into product improvements, and drive adoption of live product features.- Apply AI across workflows such as content creation, Q&A support, and case analysis; explore AI-driven tools or workflows to scale impact.Minimum Qualifications- Bachelor's degree or equivalent practical experience.- 2+ years of experience in internet/tech operations or product roles；- Ability to break down complex problems into actionable solutions and develop repeatable methodologies- Ability to apply AI in practical business scenarios, such as content generation (e.g., education materials, scripts, case analysis), workflow automation, or using AI tools/agents to improve efficiency (hands-on project experience preferred)- Strong cross-functional collaboration and project management skills, with solid data analysis capabilitiesPreferred Qualifications- Experience in e-commerce or live commerce is a plus- Experience with creator ecosystems or content based commerce.Req ID: A04407A
- ...are looking for a strategic and execution-oriented Product Operations Manager to lead our TikTok Shop (TTS) certification programs for the U.S. market. As... ...creator ecosystems or content-based commerce (e.g., livestream shopping, influencer-led affiliate models).- Familiarity...Tiktok
- ...Creator and Affiliate Product team builds the... ...in streamlining the livestreaming experience, creating... ...improve live supply and operational efficiency.- Demonstrate... ...experience in product management in Consumer-Facing mobile... ...- Familiar with TikTok and mainstream e-commerce...TiktokLive in
- About the TeamThe Creator Product Operations team is committed to building... ...and engaging marketplace in TikTok, where customers discover and... ...user journey across various shopping channels and work cross-functionally... ...Strategy and Operation Manager work closely with Product...Tiktok
- About the teamOur Partner Product team is responsible for our Open API Platform and TikTok Shop's App Ecosystem for 1P and 3P partners... ...merchants and creators to operate more effectively and efficiently... ...We are looking for a product manager who will be responsible for...TiktokWork experience placement
- About the TeamThe TikTok Shop Merchant Growth Tools team is at the forefront of empowering sellers in the US e-commerce landscape. We own the product operations for critical merchant-facing modules, including promotion tools, CRM systems, and storefront design and customization...Tiktok
- About the team:The US TikTok Shop User Growth team is responsible for building scalable growth engines across acquisition... ...sustainable, ROI-positive growth by combining product innovation, data science, and operational excellence.Responsibilities:- Design and execute end...Tiktok
- ...traffic allocation, incentives, and content-product integration.- Drive experimentation... ...degree or above, experience in product management, growth, or strategy roles in consumer tech... ...problem-solving skills with ability to operate in ambiguous, fast-moving environments.-...Tiktok
- ...membership and loyalty experiences for TikTok Shop. This includes subscription... ...frequency, and long-term value. We operate at the intersection of product, economics, and user perception to... ...Excellent communication and stakeholder management skills in a global environment.-...Tiktok
- About the Role:We are looking for a After Sales Operations Program Manager to support the Returns & Refunds Strategy for our US e-commerce platform... ...business operations, customer experience, policy, and product teams to improve the returns and refunds experience for both...Tiktok
- About the teamThe Merchant Fulfillment Product team drives logistics product strategy and execution for the US e-commerce market. We partner with operations, engineering, and logistics providers to build solutions that improve merchant experience, boost user conversion,...TiktokOverseas
- ..., and outstanding end-to-end journeys for all TikTok Shop users.We are seeking an After-sales Operations Program Manager to support the build-out of after-sales infrastructure... ...continuous improvement.- Collaborate with Product, Customer Service, Logistics, and Risk teams...Tiktok
- Merchant Shipping & Fulfillment Product Team is building and scaling seller-facing logistics... ...patterns.- Work closely with Business, Operations, and Data teams to jointly explore pain... ...- Possess good communication, teamwork, and project management skillsReq ID: A175909TiktokLocal area
- ...commerce's Governance and Experience at TikTok is a global team responsible for... ...are looking for an experienced technical product manager to drive seller and creator governance... ...product strategies and solutions for TikTok Shopping in North America regions.Responsibilities...TiktokWork experience placement
- ...Governance and Experience at TikTok is a global team responsible... ...an experienced technical product manager to drive seller and creator... ...strategies and solutions for TikTok Shopping in North America regions.As... ...engineers, data scientists, operations, product policies and...TiktokFlexible hours
- TikTok Shop's Governance and Experience (GNE) team is a global team... ...not limited to merchants or product governance, user experience... ...experience in strategy or strategy operations, with domain knowledge in e-... ...- Experience in management consulting or business strategy...Tiktok
- ...TeamThe Shoptab E-commerce Operations team is committed to... ...marketplace in TikTok, where customers discover... ...journey across various shopping channels and work cross-functionally with product, engineering, marketing... ...lifecycle management and strategies covering...Tiktok
- About the team:The Global E-commerce Resource Management team for TikTok Shop plays a critical role in driving scalable growth across our international markets. The team operates at the center of global planning and resource allocation, partnering closely with regional...Tiktok
- ...inspiration, and joy back to shopping by making TikTok the commerce channel of... ...impact.- Work closely with the operations teams to ensure clear... ...analysis.- Work closely with the product teams to ensure seamless... ...models, with resource management or seller incentives...Tiktok
- ...social media platform is looking for a Service Account Management Leader to manage a high-value partner account team in Seattle. This role involves overseeing operations to drive partner performance on TikTok Shop. The ideal candidate has a BA/BS degree and over 5 years...TiktokRemote job
- ...Governance and Experience at TikTok is a global team responsible... ...an experienced technical product manager to drive seller and creator... ...strategies and solutions for TikTok Shopping in North America regions.As... ...engineers, data scientists, operations, product policies and...TiktokFlexible hours
- ...Governance and Experience at TikTok is a global team responsible... ...an experienced technical product manager to drive seller and creator... ...strategies and solutions for TikTok Shopping in North America regions.As... ...engineers, data scientists, operations, product policies and...TiktokFlexible hours
- ...Experience (GNE) team builds the policies, products, and systems that keep TikTok Shop safe and trustworthy. The Category... ...categories and with industry operations to translate category-specific... ...Candidates may come from product management or strategy and operations backgrounds...TiktokLocal area
- ...experience and work on policies, rules, products and systems to ensure quality. We are... ...account health and performance on TikTok Shop, which ultimately should accelerate these... ...growth.We are looking for a SAM Category Operations Manager responsible for the health and...Tiktok
- About the Team:The TikTok E-commerce Governance and Experience... ...policies, building systems, and managing operations that safeguard platform... ...Security team safeguards TikTok Shop’s global marketplace for... ...journey!As a Risk Strategy Product Manager, you are the architect...Tiktok
- About the Team:The TikTok E-commerce Governance and Experience... ...policies, building systems, and managing operations that safeguard platform... ...Security team safeguards TikTok Shop’s global marketplace for... ...evaluations and executing cross-product integrity/QA workflows to...Tiktok
- ...About the team: We are looking for a product manager intern to join our Merchandise Growth team in Seattle. This role focuses on building seller-side tools and systems that help merchants grow from zero to breakout success on our e-commerce platform. You will work on...TiktokSummer workInternship
TikTok
Seattle, WA2 days ago - ...commerce's Governance and Experience team at TikTok is a global team responsible for... ...Develop a robust monitoring system for seller operation and influencer creation behaviors. Stay... ...and collaboration across different product verticals. Qualifications Minimum...TiktokInternship
TikTok
Seattle, WA2 days ago - ...loyal users globally, TikTok is the ideal platform... ...brand new and exciting shopping experience to our users... ...a team of category managers. They will be responsible... ...and adoption of livestream and shoptab- Navigate... ...seller management and operation- Strong interpersonal...TiktokTemporary work
- ...US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for... ...for our users and partners alike. The Business Development Manager role is responsible for scaling a book of enterprise partners...Tiktok
- About the RoleAs the Campaign Manager, you will be responsible for planning and executing high-impact brand campaigns with top brands, including building block planning, livestream initiatives, marketing ideas, etc, to support our ongoing e-commerce growth. You will collaborate...Tiktok
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