Front Desk Receptionist

Job Title

Front Desk Receptionist

Location

Support Center - Las Vegas, NV 89119 US (Primary)

Job Type

Part-time

Category

Administrative / Clerical

Education

Job Description

Join our Support Center and be a pivotal resource to our field and distribution teams -where innovation, cross-functional collaboration, and career growth come together in an exciting environment!

Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 89119

Schedule: Monday - Friday, 20 hours per week

Pay: $15 hourly

Job Type: Part-Time

Benefits

• Employee Discount
• Employer-Paid Life Insurance
• Paid Time Off
• Disability Insurance
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• 401(k) with company match

The Front Desk Receptionist , you will direct incoming traffic in person or over the phone and assist with data entry and other general office tasks.

Job Responsibilities

• Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
• Retrieve messages from voice mail and forward to appropriate personnel.
• Receive, sort, and route mail and maintain and route publications. Sign for and route all office Federal Express and UPS deliveries Answer incoming telephone calls, determine purpose of callers and forward to appropriate personnel or department.
• Advocate for the customer by resolving and assisting with inquiries, concerns, and complaints.
• Data entry, scanning, etc.
• Maintain corporate office calendars and meeting rooms
• Participate in Special Projects as required
• Monitor visitor access and issue passes when required. Ensure all visitors, vendors, and contractors understand company policies.
• Track and mail outgoing checks

Job Requirements

• 1+ year of receptionist/switchboard experience
• Availability to work from 8:30am - 5:00pm Monday through Friday
• Excellent communication and people skills
• Ability to work independently
• Ability to multitask and problem solve
• Advanced computer skills, including Microsoft Office (WORD, Excel)

Additional Requirements

• Frequent sitting
• Limited standing, walking, climbing, crouching, bending, pushing, or pulling
• No travel or overnight
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, in a consistent temperature
• Lift 0-25 lbs.
• Use of fine motor hand functions

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.