Head of IT Service Operations & Strategy
Encore Technologies
Encore Technologies is seeking a Director of Operations to lead the Service delivery organization, including Service Desk, ITOCC, ITSM, Workspace Engineering, and Data Analytics. You will drive daily execution, staffing, escalation, and long-term operational maturity, reporting to the Senior Director, Services. You will shape service design, drive automation, and lead cross-functional initiatives to scale as client scope grows, acting as the operational second‑in‑command and representing #J-18808-Ljbffr Encore Technologies
Vacancy posted 5 days ago
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