Service Center Coordinator

Service Center Coordinator

A Service Center Coordinator provides critical interaction with all levels of internal and external customers, both in person and remotely. Some of the main responsibilities will be related to ship/receive activities but also to share, and back up, the front office. Key duties include:

• Perform shipping/receiving of domestic/international equipment and associated logging of that equipment.
• Utilize main application for Work Ticketing to create and update tickets for all types of tasking.
• Interfacing with shipping vendors as needed.
• Procurement activities for ordering parts and equipment.
• Inventory tracking via our Costpoint system.
• Work with HQ on yearly inventory audit.
• Coordinating with vendors for repairs and calibrations to test equipment.
• Assist manager in tracking tasks and ensuring all costs are documented for billing.
• Shipping and receiving tasks.

Other duties may include:

• Process bills for payment.
• Greet customers.
• Answering telephones.
• Process and sorting mail.
• Prepare office correspondence, faxing, copying, filing documents, and occasional typing.
• Create and maintain project folders, both electronic and paper, as dictated in office policies.
• Utilize MS Office software (Excel & PowerPoint) to format reports, present data, and organize information.

Required Experience:

• The ideal candidate will possess 3 or more years of administrative experience in a corporate environment.
• Experience with MS Excel and MS Word.
• Ability to effectively communicate (written and verbal) and routinely interact with management, internal and external customers in a professional manner.
• Must be able to work independently and to remain focused while multitasking.
• Demonstrate superior attention to detail and must be flexible to changing priorities.
• Ability to research and resolve routine and non-routine problems.
• Experience working in a corporate environment.