Systems Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a System Engineer to work in Fidelity's Enterprise Infrastructure Group in Westlake TX or Merrimack NH.
The Role

The Systems Engineer will perform Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Environment Management, Digital Tier & Web Operations, Platform Engineering and Basic DMZ Network Operations. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.
You will have the opportunity to use all your skills in engineering, modernizing, deploying, and testing applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.
Team

Fidelity's Systems Engineers work with our Application Development & Cloud Platform teams to deliver reliable runtimes for Fidelity's business critical workloads. The team comes from varied technical backgrounds, and the responsibilities that support opportunity for a variety of challenges require engineers to work on software and systems in highly distributed multi-tiered platforms.
Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity's customers.
The Expertise You Have

• Bachelor's degree or higher in a technology related field (e.g., Engineering, Computer Science, etc.) required, Masters' degree a plus.
• 7-8+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale.
• Highly experienced managing technology environment stability and availability.
• Knowledge of ITIL practices.
• Demonstrated expertise of DevOps and Site Reliability Engineering (SRE) practices and principles.
• Experience with Agile software development methodologies, delivery projects, and implementation.
• Knowledge of basic networking (ping, traceroute, DNS)
• Hands on experience with search and analytics engines (Splunk, DataDog...)
• Hands on experience with Linux/UNIX and Windows operating systems
• Experience with workflow design, data analysis, and requirements identification/specification
• Experience with cloud-based technologies including SaaS solutions in the cloud and AWS/AZURE
• Hands-on experience with container orchestration, preferably with Kubernetes
• Experience with CI/CD pipelines and associated technologies
• Experience with PowerShell and Python scripting
• Production support experience with financial systems
• Demonstrated creative and abstract thinking.
• Ability to triage, complete root cause analysis, and be decisive under pressure.
• Experience of docker, cloud-computing / cloud services platforms (e.g., AWS or Azure)
• AWS Certification a plus

The Skills You Bring

• Effective communication and will share your ideas and opinions as we look to innovate and improve our platforms.
• You will bring a growth mindset to work every day as you continue to learn new technologies and skills which you share with your scrum teammates. You will ask for feedback and put goals in place to help improve your own skills.
• You will use your data security skills to keep our customers' information safe.
• Strong communication (written and verbal) and interpersonal skills
• Positive relationship management and facilitation skills
• Strong analytical and/or project management skills required
• Ability to provide 24x7 support for the production environment
• Strong problem solving and troubleshooting skills

Dynamic Working

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.