Lobby Concierge

Position Title Lead Lobby Ambassador Tishman DC Pay $23-$25/hour Job Summary The Lead Lobby & Amenity Ambassador will serve as a primary front‑of‑house representative for the client’s amenity spaces and building lobbies, delivering an elevated hospitality experience for tenants and visitors. The role supports day‑to‑day operations and community engagement of the amenity spaces, enhancing the lobby arrival experience across designated properties. The Ambassador will rotate between two to three amenity spaces in the DC area and reports to the General Manager of Property Management for day‑to‑day lobby assignments. Essential Duties and Responsibilities Front‑of‑House & Guest Arrival Experience Serve as the first point of contact for all guests entering the building Support security personnel to process guest check‑in efficiently and accurately Oversee daily tracking of expected visitors and notify appropriate internal teams Hospitality & Guest Engagement Act as a knowledgeable resource and primary point of contact for customer questions, concerns, and general guidance Build strong relationships with tenants, guests, and partners through proactive, hospitality‑driven service Preferred Qualifications Experience in hospitality, front‑of‑house, concierge, or customer‑facing roles Prior experience supporting events or hospitality programming preferred Strong presence and professionalism, with a natural ability to engage with guests Comfortable with basic technology, including assisting customers with building app functionality, WiFi connectivity, and guest check‑in via iPad Exceptional interpersonal and communication skills Benefits Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Equal Opportunity Employer Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug‑free workplace. Certain positions may require a Florida Level 2 background screening. Details: #J-18808-Ljbffr