Water Superintendent

Job Title

Division Manager, Water Division

Job Description

***CONTINUOUS RECRUITMENT - OPEN UNTIL FILLED*** 4/10 Work Schedule

Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, and administrative support related to programs and activities of the City's Water Division, including assisting with long- and short-term project planning and overseeing the design, construction, maintenance, and operations of water utility systems, facilities, and related appurtenances; coordinates assigned activities with other City departments and outside agencies; provides complex and responsible support to the Public Works Director; and performs related work as required.

Receives general direction from the Public Works Director. Exercises general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.

This is a division manager class over the Water Division in the Public Works Department. The incumbent is responsible for planning, organizing, reviewing, and evaluating the day-to-day activities of the City's water production and distribution systems, facilities, and equipment including short- and long-term capital improvement planning and development and the administration of funds for projects, expansions, and operations. Successful performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Public Works Manager in that the latter has management responsibility for City-wide public works maintenance functions and activities.

Examples of Duties

Examples of typical job functions (illustrative only):

• Plans, manages, and oversees the daily functions, operations, and activities of the Water Division within the Public Works Department, including capital improvement project planning, installation, construction, maintenance, and repair of water utility systems, facilities, and equipment.
• Participates in the development and implementation of goals, objectives, policies, and priorities for the division; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures.
• Participates in the development and administration of and oversees division budgets.
• Develops and standardizes procedures and methods to improve and continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Public Works Manager.
• Participates in the selection of, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees on performance issues; implements discipline and termination procedures.
• Recommends and administers policies and procedures such as procedure guidelines, design standards, and standard plans and specifications while ensuring that operation and maintenance, financial, regulatory, and legal requirements are met.
• Participates in the development of requests for proposal for professional and/or construction services and bid processes; monitors contracts after award.
• Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and the general public in acquiring information and coordinating water utility maintenance matters; provides information regarding City development requirements.
• Provides technical information and instruction regarding applicable procedures and methods; interprets and explains rules, regulations, and procedures; answers questions and resolves concerns.
• Serves as a liaison for the assigned division to other City departments, divisions, and outside agencies; attends meetings, as necessary; provides staff support to commissions, committees, and task forces, as necessary; negotiates and resolves controversial issues.
• Provides staff assistance to the Public Works Manager; may present information to various commissions, committees, and boards; performs a variety of public relations and outreach work related to assigned activities.
• Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to water utilities maintenance and operations programs, policies, and procedures.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of water utilities maintenance and operations; researches emerging products and enhancements and their applicability to City needs.
• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
• Performs other duties as assigned.

Typical Qualifications

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
• Principles and practices of budget development and administration.
• Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area.
• Methods, materials, and techniques used in the construction of public works projects.
• Contract management practices in a public agency setting.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Practices of researching operations and maintenance issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports.
• General principles of risk management related to the functions of the assigned area.
• Recent and on-going developments, current literature, and sources of information related to water utilities operations and maintenance.
• Record-keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Recommend and implement goals, objectives, and practices for providing effective and efficient services.
• Administer complex and technical operations, maintenance, and related programs in an independent and cooperative manner.
• Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
• Establish and maintain a variety of filing, record-keeping, and tracking systems.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade supplemented by college-level coursework and/or specialized technical training in a related field and five (5) years of increasingly responsible experience in water utility or public works maintenance, including two (2) years of supervisory and/or administrative experience. A four-year college degree is desired.

Licenses and Certifications:

• Possession of, or ability to obtain, a