Quality Analyst - Compliance & Quality Assurance (Hybrid)
Bank of America Corporation
Bank of America is hiring a Quality Analyst to monitor and evaluate the quality of inbound/outbound calls and case reviews in a high-volume environment. The role emphasizes documenting issues, providing actionable feedback, and ensuring regulatory compliance across Check Operations and related processes. The successful candidate will conduct quality reviews, create test plans, and collaborate with teams to drive continuous improvement while meeting SLAs and production goals. #J-18808-Ljbffr Bank of America Corporation
Vacancy posted 1 day ago
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