National Claims Processing Manager

Role Details Job Title: National Claims Processing Manager Location: Lenexa, KS / Remote Reports to: Director of Insurance Operations Employment Type: Full-Time Job Requisition ID: 2026-? (Requisition Begin Date: 3/16/2026, Requisition End Date: 4/16/2026 - Posting may close earlier if filled or business needs change.) Responsibilities Ensure consistency and accurate MPCI claims processing across all regions of the US. Communicate and enforce company-wide claims policies and procedures. Serve as a key contact for claims-related questions or issues, building and maintaining internal and external customer satisfaction. Support policyholders through clear, timely communication during the claims process. Drive process improvements and ensure compliance with corporate policies. Lead, coach, and develop claims processing staff, evaluating performance and delivering training to improve productivity and efficiency. Train and educate staff on ProAg’s products, programs, policies, and systems. Qualifications 6 years of significant, relevant, and progressive professional experience. Minimum of 3 years’ experience leading and transforming teams. Professional experience working within the Crop Insurance Industry. Strong organizational and tactical skills with demonstrated ability to manage multiple projects and deadlines efficiently. Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy. Benefits Competitive salary and comprehensive benefit package. Strong learning culture with ongoing development opportunities. Opportunities for growth and career advancement. Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment. Basic life and disability insurance. 401(k) plan with 6% company match. 20 days of PTO, three floating holidays, approximately 10 paid holidays, and volunteer time off. Paid parental leave. Access to award‑winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription. Student loan matching program. Employee discount program. An opportunity to do meaningful work and love what you do. Pay Transparency & EEO Statement Pay range: $77,800 - $151,400, which includes geographic adjustments, where applicable. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws. Equal Opportunity Employment TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. #J-18808-Ljbffr