Business Development Manager (KC)
CIRCADIA
Circadia (formerly Scott Rice Office Works) is one of the premier commercial furnishing providers in the country, creating spaces that are engaging, inspiring, and perfectly tailored to our clients' needs and goals. Our clients range from small business owners to Fortune 500 corporations, healthcare, education, government, and hospitality environments. At Circadia, we believe in providing the best possible service to our clients and constantly striving to provide the best possible work environment for our team members.
We are seeking a dynamic, relationship-driven Business Development Manager to expand our presence in the commercial interiors market. This role is responsible for driving market strategy and revenue performance, generating new business opportunities, and strengthening strategic partnerships with clients, architect & design firms, commercial real estate partners, and industry influencers. You'll be part of a company that delivers end-to-end commercial interior solutions, bringing together construction expertise, flooring capabilities, and best-in-class furniture offerings. This is an opportunity to build meaningful industry relationships, influence impactful projects, and drive growth in a fast-paced, design-forward environment.
KEY RESPONSIBILITIES:
Business Development & Lead Generation
- Follow defined stages: Networking > Leads > Engaged = Opportunity
- Identify, pursue, and secure new business opportunities within A&D firms, commercial real estate partners, and industry influencers
- Develop and execute strategic outreach plans to grow market share across construction, flooring, and furniture offerings
- Cultivate relationships to convert leads to qualified opportunities and transition to Account Management for follow-up and close
- Build and maintain a robust pipeline of qualified leads and opportunities
Relationship Development
- Establish and nurture long-term relationships with architects, designers, brokers, developers, and project stakeholders
- Attend industry events, networking functions, and client meetings to enhance brand visibility
- Position Circadia as a long-term strategic partner through consistent communication and value-driven engagement.
- Serve as a trusted advisor by understanding client needs and aligning solutions across all divisions
Cross-Division Collaboration
- Partner closely with internal construction, flooring, and furniture teams to deliver integrated solutions
- Promote the value of bundled services and full-scope capabilities
Market Intelligence & Strategy
- Track industry trends, competitor activity, and market dynamics
- Identify emerging sectors, major capital projects, and high-value pursuits
- Provide market insights and competitive intelligence to leadership
- Drive long-term growth by targeting key competitive accounts and supporting broader strategic planning efforts
Revenue Growth & Pipeline Management
- Maintain accurate, up-to-date CRM records and track key performance metrics
- Develop and forecast a robust pipeline of strategic opportunities
- Regularly report progress to leadership, evaluating the effectiveness of strategies and business development activities
- Monitor the success of events and campaigns, using data and insights to refine and adjust strategies
- Identify and pursue expansion opportunities within existing client accounts
QUALIFICATIONS:
- Product Knowledge: Familiarity with Steelcase and/or commercial furniture products and/or familiarity with commercial construction and flooring solutions is highly desirable.
- Sales Skills: Proven ability to generate leads, close sales, and achieve revenue goals.
- Persuasive Communicator: Excellent written and verbal communication skills. Ability to deliver compelling presentations to diverse audiences.
- Strategic Thinker: Strategic thinker with a proactive approach to problem-solving and opportunity development.
- Relationship Builder: Demonstrated ability to identify new opportunities, develop strategic partnerships, and grow client relationships.
- Analytical Mindset: Strong analytical skills with the ability to identify and resolve client challenges creatively.
- Results-Oriented: Focused on achieving measurable impact and prioritizing high-value opportunities.
- Collaborative Leader: Experience collaborating with cross-functional teams such as sales, design, project management, and operations.
- Market-Savvy: Deep understanding of A&D, commercial real estate, and design industry dynamics.
- Technologically Proficient: Proficiency with CRM systems and Microsoft Office or similar business productivity tools.
- Regional Travel Flexibility: Ability to travel as needed to meet with clients, attend industry events, and support business development efforts.
EDUCATION & EXPERIENCE:
- A bachelor's degree in business, marketing, architecture, interior design, or a related field is required
- Minimum of 5 years of experience in business development or sales experience in commercial interiors, construction, furniture, or related industries
- Established relationships within A&D and/or commercial real estate communities or industry influencers strongly preferred
- Strong understanding of the commercial project lifecycle
WHY CIRCADIA?
- Competitive salary and commission structure
- Comprehensive benefits package, including healthcare, retirement plans, and paid time off
- Collaborative and supportive work environment
- Access to industry-leading products and services
If you're a driven, proactive individual with a passion for sales and business development, we'd love to hear from you! Join our team at Circadia and help us grow our market presence while delivering innovative solutions to our clients.
Circadia is a drug-free workplace. Circadia is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran or status as a qualified individual with a disability or any other characteristic protected by applicable Federal, State, or Local law.
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