Customer Service Coordinator

Keep Aviation Moving - Join Us as a Service Center Coordinator in Lakewood, CA

PDS Tech Commercial is partnering with a leading aviation technology organization to find a detail-driven Service Center Coordinator who thrives in a fast-paced, mission-critical environment. If you enjoy coordinating logistics, supporting operations, and being the hub that keeps everything running smoothly, this is your opportunity to make a real impact in the aviation industry.

About the Role

As a Service Center Coordinator , you'll play a vital role in supporting maintenance operations by ensuring equipment, inventory, and service workflows are handled accurately and efficiently. Your work directly supports aviation reliability-helping ensure the right parts, tools, and information are in place when they're needed most.

Location: Lakewood, CA 90712 (Fully onsite)
Schedule: Monday-Friday, Day Shift (38 hours/week)
Duration: 12-month contract (full-time)
Pay Rate: $22.00 - $26.00/ hour

What You'll Do

In this hands-on, multi-functional role, you will:
Logistics & Coordination

• Manage domestic and international shipping/receiving , including tracking and logging equipment
• Coordinate with shipping vendors and ensure timely, accurate deliveries
• Maintain inventory records using Costpoint system
• Support procurement processes, including ordering parts and equipment

Operations Support

• Create, update, and manage work tickets using internal systems
• Coordinate vendor repairs and equipment calibration
• Assist with annual inventory audits and day-to-day inventory tracking
• Track project costs and support billing accuracy

Administrative & Front Office Support

• Back up front office functions as needed: greet customers, handle calls, and process mail
• Prepare reports, organize data, and maintain documentation using MS Excel & PowerPoint
• Create and maintain project files (electronic and physical)
• Process invoices and support general administrative workflows

What You Bring
Required Qualifications

• 3+ years of administrative experience in a corporate environment
• Hands-on shipping & receiving experience (required)
• Experience with inventory management / supply tracking
• Proficiency in MS Excel and MS Word
• Strong communication skills (written and verbal) with ability to interface across all levels
• Proven ability to multitask, stay organized, and maintain attention to detail
• High school diploma or equivalent
• Ability to work independently and adapt to changing priorities
• This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.

Preferred Skills

• Experience with Costpoint or similar inventory systems
• Background supporting maintenance, logistics, or technical service teams
• Experience working in aviation, aerospace, or regulated environments

Why Join Us

At PDS Tech Commercial , we connect talented professionals with meaningful opportunities that matter. When you join us, you're not just taking a contract-you're stepping into a role that contributes to the backbone of aviation operations.

• Work alongside a leader in the aviation industry
• Gain valuable experience in a high-impact, technical environment
• Be part of a team that values precision, collaboration, and accountability
• Competitive pay with consistent daytime hours
• Opportunity to build skills in logistics, operations, and technical coordination

Ready to Take Off in Your Career?

If you're organized, proactive, and ready to play a key role in supporting aviation excellence, we want to hear from you.

Apply today and help keep critical aviation operations running smoothly.

Pay Details: $22.00 to $26.00 per hour


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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