Ecommerce Customer Experience Lead (Fashion)
Brobston Group LLC
Brobston Group LLC is seeking an Online Experience Lead to deliver exceptional customer care for the James Perse online shop. You will partner with the Distribution Center and cross-functional teams to resolve issues and drive sales through exchanges and abandoned cart outreach. You will manage order processing, returns documentation and fraud prevention while guiding customers via phone, email and live chat with product knowledge and styling advice. #J-18808-Ljbffr Brobston Group LLC
Vacancy posted 3 days ago
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