Customer Experience Lead — AI-Driven CX, Scale & Impact
Truemed
Truemed is seeking a Customer Experience Lead in Los Angeles with hands-on experience guiding a small CX team. You will own the day-to-day written support channels (email and messaging), build scalable workflows, and lead continuous improvement across tooling, documentation, and team performance. You will translate frontline feedback into actionable product insights, collaborate with Product, Engineering, and Operations, and ship SOPs and AI-enhanced processes. #J-18808-Ljbffr Truemed
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Experience Lead — AI-Driven CX, Scale & Impact in Los Angeles, CA vacancy
- ...Angeles seeks a Director of Customer Experience to lead support operations and implement an AI-first approach. The role involves scaling a CX team, designing... ..., particularly with AI-driven systems and managing offshore... ...and a significant impact on customer satisfaction...Suggested
$150k - $200k
...Recruiter Services is seeking a Director of Customer Experience for a client in Los Angeles. This is an... ...$200,000 plus bonus. You will build and lead a newly created function overseeing... ...approximately 13 employees, shaping the CX vision, KPIs, and processes across departments...SuggestedFlexible hours$200k
...Account Executive - AI Sales... ...enterprises modernize customer operations, decision... ...organizations scale efficiently and... ...enhance customer experience, operational... ...measurable business impact. Position... ...organizations around AI-driven operational... ...technology-led BPO, CX, call centre...SuggestedRemote work- ...innovative, comfort-driven products with... ...we continue to scale globally, our HQ... ...tactical Manager, Customer Trust & Risk Operations to lead initiatives that... ...a`` seamless experience for legitimate customers... ...minimizing impact to legitimate... ...Operations and CX teams to identify...SuggestedWork at officeLocal area
$20.62 per hour
...Goodwill is one of the leading non-profit brands in... ...in SoCal! The Customer Service Lead assists the... .... Customer Experience & Continuous Improvement... ...Supportive, mission-driven culture focused on developing... ...making a lasting impact in Southern California...SuggestedHourly payFull timeFlexible hoursShift workGoodwill Southern California
Los Angeles, CA5 days ago$155k - $175k
...the era of agentic AI. Today,... ...the horizon, we’re scaling quickly toward long... ...professional to join our Customer Success team. If... ...place to make an impact. A TAM is... ...ideal candidate is driven, collaborative, and... ...level of customer experience and technical assistance...Remote jobFull timeWork from homeFlexible hoursObsidian Security
Los Angeles, CA12 hours ago$120k - $160k
...your skills and experience — talk with... ...step into a customer experience leadership... ...at a fast-scaling consumer... ...and visible impact. Strong performers... ...the entire CX function with... ...to lead support operations... ...systems through an AI-first... ...Experience with AI‑driven or automated...- ...health. We want to make an impact for decades to come in producing... ...quality products and experiences to drive the conversation forward... ...looking to hire a full time customer care lead. Our customer care team is... ...and daily processes of the CX team Develop and constantly...Full timeLive inWork at office
Madhappy
Los Angeles, CA9 days ago - ...Customer Experience Associate Manager Santa Monica,... ...categories. We are scaling fast and shaping the... ...a commitment to impact. Join us, and you'... ...run our day-to-day CX operations, manage... ...Positiv rolling out AI-powered automation... ...business Data-Driven Insights: Build...Full timeWork at officeRemote workFlexible hours
$19 - $22 per hour
...Customer Service Lead We are seeking a friendly and professional with Inside... ...Sales/Customer Service experience to join our team. In this role... ...Achievement Foundation Driven by a deep commitment to... .... Recognizing the profound impact of parental involvement in...Hourly payFlexible hours$19.46 - $24.51 per hour
...AREA***** **Job Title:** Area Customer Service Coordinator **Summary... ...all while making a positive impact within your assigned geographical... ...improvement through data-driven insights. + Assist in the seamless... ...12 months of relevant work experience + Flexibility and...Hourly payWork experience placementWork at officeWorldwideFlexible hoursShift workRicoh Americas Corporation
Los Angeles, CA5 days ago- ...Principal, Anthropic AI Solutions - AI... ...exceptional digital experiences, and make the most... ...Anthropic Partner Solution Lead, you’ll partner... ...clients, including custom skills, MCP... ...compliant adoption at scale. Enable internal and... ...consulting or partner-driven model. Working knowledge...Temporary workWork at officeLocal area
- Fuel Cycle, an AI-native SaaS market research company... ...Sales in Los Angeles to lead end-to-end revenue... ...outbound motion, and a data-driven pipeline with cross-functional... ...across Marketing, CX, and Product. You’ll coach... ...prospects and customers. #J-18808-Ljbffr Socket...
- About the TeamThe Scaled Growth Agency Marketing team... ...programs.Own the agency customer journey and develop the... ..., content, and experiences needed to move agencies... ...Design and deliver high-impact TikTok-owned events and... ...strategic growth partner.Lead TikTok's presence at key...
$100k - $120k
...Cycle empowers leading organizations with... ...disruptor, our AI-powered... ...precision, and scale. With cutting‑edge... ...make smarter, customer‑led decisions at... ...drives real‑world impact. Whether you’re... ..., Customer Experience. The Account Director... ...Marketing, UX, CX, R&D, etc.)....Contract workWork experience placementWork at officeRemote workFlexible hours- ...drive a modern tech roadmap, prioritize AI-enabled improvements, and scale integration across Shopify, ERP, and data pipelines. You will lead a small team and coordinate with marketing... ...finance to deliver measurable business impact every quarter. This is a strategic,...Remote jobFull time
- ...glow. Our team is passionate, nimble, and driven by creativity, technology, and... ...Collaboration - Partner with Marketing, PR, and Customer Experience to ensure brand voice is consistent... ...Experience managing creator communications at scale using digital platforms. Opportunity...Full time
Pixi Beauty
Los Angeles, CA1 day ago - ...0 years. Why This Role Matters Customer experience is a core business driver at Truemed... ...product and reduce friction at scale. About the Role As Customer Experience Lead, you'll own the day-to-day... ...rigor — shipping SOPs, improving AI workflows, and turning customer...For contractorsShift work
- ...and produces immersive, story-driven brand experiences for iconic clients such as... ...point of contact for brands, leading discovery calls, presenCng... ...strategies that deliver both impact and brand resonance Manage... ...and increase the scope and scale of client engagement Business...Work at officeLocal areaWork from homeWorldwideTrial period3 days per week
$120k - $180k
...The Senior Cyber Security Engineer will lead and execute security initiatives across the... ...secret scanning, push protection, and impact analysis. Security Testing & Vulnerability... ...applications. Qualifications Proven experience in application security, DevSecOps, or...Full time- ...together with a unique customer experience via TikTok. The role... ...building creator ecosystems, scaling GMV through live, and... ...creator success.- Lead the design and... ...models, incubating high-impact creator cases that can... ...creators, and performance-driven growth.- Comfortable working...
- ...management technology company is seeking a Customer Experience Coach to lead onboarding and engagement for new... ...customer retention, and directly impact the performance of numerous athletes... ...Ideal candidates thrive in relationship-driven roles and are passionate about sports...Full time
$19 - $25 per hour
...Description Job Description Lead a High Performing Team... ..., serving thousands of customers through multiple... ...a positive, results driven culture. This is a hands... ...that directly impact customer retention, sales... ...call quality, customer experience, and compliance standards...Hourly payLocal areaFamily Insurance Sales, LLC
Los Angeles, CA9 days ago- ...people, data, and AI agents connect across... ...in execution and impact The Role... ...interfacing with customers on both technical... ...levels, substantial experience driving concurrent... ...goals. Plan and lead process improvement... ...organizations. We’re driven by a mission to stay...Full timeTemporary workRemote workFlexible hours
Proofpoint
Los Angeles, CA2 days ago - WelbeHealth is seeking an AI Enablement Lead, Strategic Initiatives to scale our distributed AI program. You will design, build, test, and maintain high‑impact AI agents that optimize workflows and partner with a network of super users to extend capabilities across the...
$160k - $180k
...UsCentric Brands is a leading lifestyle brand... ...is focused on our customers and our brands that... ...elevate the customer experience, maximize campaign ROI, and scale performance through... ...first-party data and AI-driven personalization. It... .... Our social impact program, Centric Cares...Summer workLocal area- A tech-driven startup is seeking a Head of GTM + Customer Operations in Los Angeles. This role involves operationalizing and scaling commercial functions, enhancing customer success, and designing... ...should have 3 to 6 years of experience in customer-facing or operational...
- ...coordinating with HUD and other agencies to ensure compliance and fiscal stability. The position requires 2-5 years of property management experience, strong communication skills, and a valid CA driver’s license with insurance. #J-18808-Ljbffr Solari Enterprises, Inc.
$90k - $125k
...human life on Mars. STARLINK CUSTOMER SUCCESS ACCOUNT LEAD (SMB/FIXED-SITE) Starlink,... ...customer service at scale to SMB customers and resellers... ...teams, evolve the customer experience, or scale the business while... ...out to ****@*****.*** #J-18808-Ljbffr Latent AIPermanent employmentContract workTemporary workShift workWeekend work$26 - $28 per hour
...Position Summary : The Customer Experience Supervisor plays a key leadership... ...drive a welcoming, service-driven store environment. This role... ...service standards and culture. Lead by example on the sales... ..., community and social impact. Kith is an equal employment...Full timeSeasonal workKITH
Beverly Hills, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Lead — AI-Driven CX, Scale & Impact. Be the first to apply!
Related searches
- customer service team manager Los Angeles, CA
- customer success coordinator Los Angeles, CA
- customer success lead Los Angeles, CA
- customer service coordinator Los Angeles, CA
- customer service team lead Los Angeles, CA
- customer experience lead Los Angeles, CA
- customer experience team leader Los Angeles, CA
- customer success team lead Los Angeles, CA
- airline customer Los Angeles, CA
- customer engineer Los Angeles, CA