Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Assistant Manager, Discovery Shop

$24 - $30 per hour

American Cancer Society

Assistant Manager, Discovery Shop

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Reporting to the Manager, Discovery Shop, the Assistant Manager, Discovery Shop partners closely with their leader to oversee the daily operations of a retail resale (thrift) store with revenues of $500,000 to $750,000. This role plays a key part in leading a small, employed staff and a very large group of volunteers to drive sales performance, surpass revenue goals, maintain high operational standards, and deliver an exceptional customer and donor experience. Key responsibilities include coordinating volunteer and staff scheduling, delivering comprehensive onboarding and training for new team members, sourcing donations and actively contributing innovative ideas to support store growth and community engagement. The Assistant Manager, Discovery Shop takes a proactive leadership role by collaborating with their leader, making suggestions, and taking appropriate, independent action. In their leader's absence, this role assumes leadership of the shop and ensures seamless continuity in leadership, operations, and customer service. This role is instrumental in creating a positive, customer-focused atmosphere while upholding the values and mission of the American Cancer Society.

Essential Functions:

  • Provide leadership and operational oversight for all aspects of daily store functions, including donation acquisition and processing, sales floor merchandising, and layout optimization. Ensure consistent execution of operational best practices across departments to maximize productivity, customer satisfaction, and overall store performance.
  • Elevate the overall customer experience by championing Discovery Shop best practices. Consistently deliver exceptional service to both customers and donors, serving as a role model for staff and volunteers.
  • Partner with manager to recruit, onboard, manage, develop, and retain a diverse and engaged, employed staff and volunteer workforce to ensure seamless store operations. Partner with the store manager to coordinate volunteer shift calendar, recognition initiatives to boost volunteer engagement, and long-term retention. Assist with onboarding and training programs to ensure support staff and volunteers are trained and aligned with organizational goals.
  • In collaboration with the store manager, support the development and execution of strategic initiatives, Discovery Rewards (loyalty) program, promotional events, and budgeting guidelines aimed at achieving and surpassing annual Revenue and Net Income Goals.
  • Collaborate with the store manager and marketing to create assigned email, SMS, engaging social media content and other content to raise the store profile, drive sales, support the organization initiatives. Effectively communicate the mission of the American Cancer Society to customers and donors, while providing clear information about its toll-free helpline and the direct services available to the community.
  • Cultivate strategic relationships within the community to increase donations and elevate the visibility and reputation of the Discovery Shop brand as assigned.

Experience/Qualifications:

  • Minimum Degree Required: High School Diploma or Equivalent
  • Preferred Degree: Bachelor's Degree
  • Years of experience: 2 or more years working in retail/service industry, leadership role a plus; Prior resale, specialty, customer support, or merchandising experience a plus.
  • Driver's License Requirement(s): Valid driver's license required
  • Vaccine Requirement(s): As required by government agencies for those working with the public

Knowledge, Skills, and Ability:

  • Excellent communication and customer service skills.
  • Strong leadership, communication, and organizational skills.
  • Ability to multitask in a fast-paced retail environment.
  • Microsoft Office Suite operational ability (Word, Teams, Excel, Outlook)
  • Ability to learn and utilize retail software such as Point of Sale and reporting tools.

Travel Requirements:

  • Occasional, infrequent travel for store visits, team or regional meetings, and local donation pick-up as appropriate.

Physical Requirements:

  • Frequent walking and standing and occasional sitting.
  • Often bend, lift and move up to 25 pounds.
  • Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Use of hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; bend; talk or hear.
  • While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.
  • The noise level in the work environment is usually moderate.

The starting rate is $24 to $30. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

American Cancer Society
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Assistant Manager, Discovery Shop in Pacific Grove, CA vacancy
  • $24 - $30 per hour

     ...lifesaving mission. It is a calling. And the people who answer it are fulfilled. POSITION SUMMARY: Reporting to the Manager, Discovery Shop, the Assistant Manager, Discovery Shop (2) partners closely with their leader to oversee the daily operations of a retail resale (... 
    Suggested
    Work at office
    Local area
    Shift work

    American Cancer Society

    Pacific Grove, CA
    2 days ago
  •  ...play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team. Our Assistant Manager Part-time gains knowledge and experience,requiredfor promotion to higher management positions underdirectionof experienced personnel... 
    Suggested
    Part time
    Flexible hours

    Big 5 Sporting Goods Corporation

    Monterey, CA
    2 days ago
  • $17.2 - $17.8 per hour

     ...Assistant Manager Trainee Part-timeWith nearly 400 stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual... 
    Suggested
    Hourly pay
    Part time
    Traineeship

    Big 5 Sporting Goods

    Monterey, CA
    5 days ago
  •  ...Morale, Welfare and Recreation (MWR) Department within Navy Region Southwest (NRSW). The incumbent assists with the business and administrative management of the golf shop operation. The duties are normally carried out with minimal supervision and during the absence of... 
    Suggested
    Weekend work
    Afternoon shift

    Commander, Navy Installations Command

    Monterey, CA
    5 days ago
  •  ...Assistant Manager A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers... 
    Suggested
    Hourly pay
    Daily paid
    Full time
    Contract work
    Local area
    Worldwide
    Flexible hours
    Shift work
    Afternoon shift

    Cinemark

    Monterey, CA
    1 day ago
  •  ...Big 5 - 2259 North Fremont Street - Responsibilities: Provide excellent customer service and assist customers; Answer phone calls and respond to inquiries; Merchandising and policy compliance; Assist with store opening and closing procedures; Training newly hired associates... 
    Part time
    Traineeship

    Big 5

    Monterey, CA
    5 days ago
  •  ...customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from Assistant Manager, Part Time, Manager, Assistant, Management, Retail... 
    Part time

    Big 5 Sporting Goods

    Monterey, CA
    5 days ago
  •  ...person and phone orders Make pizzas Follow food safety standards Good Customer service skills Pass background test Manage Shifts and Team Give out Breaks Count Inventory Must have management experience Over 18 years old Additional Information... 
    Full time
    Shift work

    Domino's Franchise

    Monterey, CA
    14 days ago
  •  ...energetic, sports-minded individual on our team. Role Overview The Management Trainee position is the perfect career opportunity for the...  ...TimeOff, Sick Leave, Vacation,Company-sponsored Education Assistance,Employee Merchandise Discount,Employee Referral Program,CompanyPaidLife... 
    Full time
    Traineeship
    Flexible hours

    Big-5-Sporting-Goods

    Monterey, CA
    3 days ago
  • Position Summary The Assistant Manager supports the Store Manager with all tasks related to a site’s operation. Responsibilities And Duties Perform select duties and responsibilities of the Store Manager in their absence, for example, submitting daily paperwork, submitting... 
    Work experience placement
    Local area
    Shift work

    H&S Energy Group

    Carmel, CA
    3 days ago
  • $30 - $33 per hour

     ...Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal...  ...community that cares about your success. What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Hunter Super Techs - TurnPoint

    Monterey, CA
    5 days ago
  • $16.9 - $17.5 per hour

     ...customers while you Deliver exceptional Customer Service: Assist customers with requests and inquiries. Follow our customer...  ...) policies and procedures and communicate LP issues with Store Manager. Operational Responsibilities include, but are not limited to... 
    Part time
    Flexible hours
    Afternoon shift

    IT'SUGAR

    Monterey, CA
    5 days ago
  • $70.3k - $75k

     ...Assistant Front Office ManagerJoin the prestigious team at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, located in the...  ...excellence, teamwork, and guest satisfaction.The Assistant Front Office Manager is responsible for assisting the Front Office Manager in the... 
    Flexible hours
    Afternoon shift

    Davidson Hospitality Group

    Monterey, CA
    5 days ago
  • $21.25 per hour

     ...Assistant Salon Manager Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility, or you're looking for a new opportunity? If this sounds like you, then you... 
    Hourly pay
    Immediate start
    Flexible hours

    Pacific Grove

    Pacific Grove, CA
    3 days ago
  •  ...and operational project responsibilities, providing a pathway to management positions.Schedule:Part-Time (Approx. 12-16 hours/week): 2-3...  ...Operations Scheduling: Support the scheduling of cleaning crews and assist in ensuring field staff have the information needed for daily... 
    16 hours
    Part time
    For contractors
    Work at office
    Shift work
    2 days per week
    3 days per week

    Escarraga's Luxury Cleaning

    Monterey, CA
    4 days ago
  • $26 per hour

     ...STIIIZY, our mission is clear: to provide the ultimate one stop shop cannabis experience by offering exceptional customer...  ...hear from you! Position Overview In this role, you will assist the General Manager in leading the retail team and overseeing day-to-day operations... 
    Full time
    Local area
    Worldwide

    STIIIZY

    Seaside, CA
    5 days ago
  •  ...initiatives while maximizing the return on investment. In addition, assists with the creation and execution of a business plan that is...  ...identify cost saving and productivity opportunities for property managers.Assists in the implementation of a system of appropriate... 
    Contract work
    Work experience placement
    Local area

    Marriott International

    Monterey, CA
    2 days ago
  •  ...Theatres - - Responsibilities: Follows the direction of the General Manager and supports decisions in staff communications; Works in all...  ...; Trains and coaches team members in their job functions; Assists in preparation of administrative and special reports for the General... 
    Part time

    Cinemark Theatres

    Marina, CA
    1 day ago
  • Court Reporter The Superior Court of California, County of Monterey is offering a comprehensive benefits program. The below benefits summary is based on a full-time position benefits may be prorated for part-time positions: Vacation: Accrues at the rate of 3.7...
    Full time
    Contract work
    Part time
    Work at office
    Immediate start

    GovernmentJobs.com

    Monterey, CA
    3 days ago
  • $21 per hour

     ...Assistant General ManagerNOW HIRING ASSISTANT MANAGERS FOR CLOSING SHIFTS $21/hr!You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business... 
    Shift work

    Taco Bell

    Seaside, CA
    2 days ago
  •  ...Presiding Workers' Compensation Judge, the Hearing Reporter provides assistance and support to Workers' Compensation Judges and to the...  ...and word-processing software. Enters statistical data in data management programs. Copies and scans documents using various office equipment... 
    Full time
    Work at office
    Remote work

    California Department of Industrial Relations

    Monterey, CA
    3 days ago
  •  ...and local governments, nonprofits and education institutions. What we're looking for We are looking for an amazing Office Manager/Executive Assistant who is energetic, enthusiastic, and highly professional. This is a great opportunity for an experienced person with... 
    Full time
    Contract work
    Work at office
    Local area

    Security Mentor

    Monterey, CA
    3 days ago
  •  ...Description Job Description About the job The Administrative Assistant will support daily administrative operations, coordinate...  ...college or business coursework (preferred) What you'll do ● Manage daily administrative and operational tasks for the department... 
    Contract work
    Work at office

    SlingShot Connections

    Monterey, CA
    20 days ago
  • $17.4 - $20.45 per hour

     ...is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You...  ...You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone. You've got integrity! You do... 
    Full time
    Part time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    American Eagle Outfitters

    Monterey, CA
    4 days ago
  • $16 - $17.6 per hour

     ...WHAT YOU'LL DO Provide an amazing shopping experience that will encourage customers...  ...benefits such as BOPIS and curbside pickup Assist with planogram changes including store map...  ...fashion & music trend information to management and respective HQ partners While we welcome... 
    Full time
    Seasonal work

    Boxlunch & Hot Topic

    Monterey, CA
    1 day ago
  •  ...50,United States Job Category Corporate, Reservations The Assistant Reservations Manager will be responsible for collaborating with the Reservations...  ...receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel... 
    Full time
    Shift work

    City of Lincoln

    Pacific Grove, CA
    3 days ago
  • $28 per hour

     ...Job Description Job Description Assistant Community Manager Marina, California Pay: $28.00 per hour with bonus opportunities!  Schedule: Full-Time | Non-Exempt | Sunday-Thursday | 9:00 AM-6:00 PM Ready to Grow Into Community Management Leadership? If you... 
    Hourly pay
    Full time
    Work at office
    Weekend work

    Rutherford Management Company

    Marina, CA
    10 days ago
  • $17.25 - $20 per hour

     ...depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including...  ...do. Aim For The Podium: We provide an outstanding shopping experience and deliver exceptional customer service. The Key... 
    Hourly pay
    Full time
    Part time
    Immediate start
    Shift work

    Comoto

    Seaside, CA
    5 days ago
  • $17.45 per hour

     ...Graduate Research Assistant The James Martin Center for Nonproliferation Studies (CNS) is one of the world's largest nongovernmental organizations dedicated to research, training, and education on nonproliferation issues. CNS works to combat the spread of weapons of... 
    Hourly pay
    Summer work
    Summer internship

    Middlebury College

    Monterey, CA
    3 days ago
  • $18.59 per hour

     ...technology to deliver a seamless, omni-channel shopping experience through execution of all omni services Leadership + Team Management Actively participates in managing the store...  ..., product stock levels, and markdowns Assists store leadership in maintaining standards and... 
    Flexible hours
    Night shift

    Anthropologie

    Monterey, CA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Assistant Manager, Discovery Shop. Be the first to apply!