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Customer Support Team Lead: Service & Ops Champion

Umbrella BPO

Umbrella BPO is seeking a Customer Support Team Lead in the United States. This role involves supervising a team of customer support specialists, handling escalated customer inquiries professionally, and driving process improvements. Candidates should have at least 3 years in customer support, excellent organizational, communication skills, and preferably experience in a BPO environment. Join our dynamic team and contribute to outstanding service delivery. #J-18808-Ljbffr Umbrella BPO

Vacancy posted 5 days ago
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