Customer Support Team Lead: Service & Ops Champion
Umbrella BPO
Umbrella BPO is seeking a Customer Support Team Lead in the United States. This role involves supervising a team of customer support specialists, handling escalated customer inquiries professionally, and driving process improvements. Candidates should have at least 3 years in customer support, excellent organizational, communication skills, and preferably experience in a BPO environment. Join our dynamic team and contribute to outstanding service delivery. #J-18808-Ljbffr Umbrella BPO
- ...delivering conveniently smart self-service solutions since 2008. The company’s... ...that meets the evolving needs of its customers and consumers Job Summary The Customer Service Team Lead is a leadership role responsible for supporting the Customer Service team in delivering...SuggestedWorldwide
$70k - $82.5k
...Senior Manager, Client Services Location: New York, NY... ...: ASAP Whalar is the leading, most awarded, independent... ...The Client Services team holds the ultimate... ...budgets, timelines, and supporting the team for creator sourcing... ...of growth. We champion a culture of respect and...SuggestedLocal areaImmediate startHome officeFlexible hours$220k - $270k
Director of IP Client Service Cooley is seeking... ...join Cooley's IP Team. Cooley is a... ...consistency and high-level customer service Assess... ...with firm wide support departments,... ...control Inspire and lead in a way that gets... ...of team members Champion and promote creativity...SuggestedHourly payFull timeTemporary workWork at officeLocal areaImmediate startRemote workWork from homeWorldwideFlexible hoursWeekend work$58.8k
...withguidance, products, and services that meet families... ...that make up our customers, colleagues, and... ...As an Operations team member, you’ll... ...role, you will lead a team of non-exempt... ...effectiveness Champion a culture of empathy... ...and care Coach and support associates through...SuggestedWork at officeLocal areaRemote work- Maiden Home is growing a team of forward-thinking... ...a Director of Client Services to lead and elevate the end-to... ...clearly and decisively, championing a culture of... ...full order lifecycle support: quote-to-order handoff... ...playbooks for complex cases: custom pieces, COM/COL, international...Suggested
- ...JOB DESCRIPTION As Service Assist Product Manager,... ...processing (NLP) - to lead strategy and end-to-end... ...business and technology teams, mobilizing partners to... ...'s AI ambitions. ~ Champion an AI-first approach,... ...servicing, contact center, or customer inquiry contexts. ~...
- ...first major supermarket in the United States to document that all its seafood products were sustainably harvested. PT Customer Service Leader Hannaford provides equal opportunity in employment to all associates and applicants for employment without...Local area
- ...Area Customer Service Coordinator Candidates who receive an offer will be required to successfully... ..., hospitality, and office services support across multiple client locations. Operate... ...staff via Microsoft Outlook, Microsoft Teams, phone, and in person. Set up and break...Permanent employmentTemporary workWork at officeShift work
- ...Job Title Area Customer Service Coordinator Summary Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional... ...to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering...Work experience placementWork at office
- ...Job Title: Customer Service & Dispatch Coordinator (HVAC & Trades) Position Type: Full-Time, Remote... ...Service & Dispatch Coordinator to support daily operations for a U.S.-based home... ...customer service, dispatch, and field teams to ensure seamless service delivery. Support...Full timeRemote work
- ...Area Customer Service Coordinator Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service... ...delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and...Work experience placementWork at officeMonday to FridayFlexible hoursAfternoon shift
$19 - $20 per hour
...trends Execute workflows to meet SLAs Collaborate with internal teams to improve processes Qualifications: Bachelor’s degree or... ...type Contract Job function Administrative, Supply Chain, and Customer Service Industries Food and Beverage Services We’re unlocking community...Contract workWork experience placementRemote workWeekend work$18 per hour
...a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast‑paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor...Hourly payPart timeFlexible hoursNight shiftEarly shift- ...Pasona N A, Inc. is hiring a Customer Service & Operations Coordinator in Midtown Manhattan. This full-time position involves supporting end-to-end order processing and customer service coordination, including managing purchase orders and shipping documentation. The role...Full timeRemote workTrial period
$16.5 - $18 per hour
...with guests – making their day as you provide them with a delicious scratch‑made meal (aka: marketbowl). Work to support the team during peak and off‑peak service by pitching in wherever and whenever necessary. Multi‑task and move in the kitchen for extended periods of...Full timePart timeLocal areaFlexible hours$52k - $75k
...Partnering with Sales and Operations, the Customer Service Lead will provide best‑in‑class customer support, ensuring a seamless customer experience, with a focus... ...customer accounts, they will work closely with a team of Customer Service Representatives (CSRs). Additionally...Temporary workWorldwide- ...are ambassadors of incredible customer service and strive to answer... ...a member of the Service Desk team, you will be on the front line... ...of the service desk and will lead and develop a team of employees... ...Employee & Family program to support your emotional, work-life and...Full timeWork experience placementDay shiftAfternoon shift
$73k - $85k
...the accuracy of information provided to internal and external customers. Maintain Call Center workflow to ensure phone coverage and the... ...training and/or policy changes to facilitate exemplary customer service. Assist in the development and attainment of key performance goals...Monday to FridayWeekend workAfternoon shift$17 - $18 per hour
...Description Job Description CHEF-IN-TRAINING [Restaurant Team Member] $17- $18 / hour depending on experience + $2... ...scratch-made meal (aka: marketbowl). Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary....Full timePart timeLocal areaFlexible hours- **Customer Service Logistics Coordinator**Location: Devon, PA or West Chester, PAAt Johnson Matthey... ...emissions, powering modern life and supporting life‐saving technologies - by applying,... ..., Project Management and Commercial teams to support customer commitments.* Monitoring...Flexible hoursShift work
- A luxury appliance company in New York seeks a Customer Service Manager to lead their support function, ensuring world-class service for clients. Responsibilities include team leadership, resolving inquiries, and overseeing warranty claims. Ideal candidates have 5+ years...
- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience...Remote jobFull time
$70k - $80k
...in Long Island City, New York, is looking for a Customer Service Manager. This role entails managing a team of Customer Service Representatives, ensuring high... ...excellent communication skills. Gamers Choice fosters a supportive environment while promoting community engagement...$25 - $30 per hour
...Customer Service & Operations Coordinator Location: Midtown, Manhattan (... ...position is responsible for supporting end-to-end order processing... ...delivery schedules, respond to lead-time inquiries, and provide... ...arrangements with internal teams and logistics vendors to ensure...Full timeWork at officeWork from homeTrial period- ...New York City. This role involves assisting the restaurant manager and supervising store operations while ensuring excellent customer service and adherence to health regulations. Experience in restaurant supervision is preferred, but not necessary. Attributes for candidates...Shift work
$150k - $250k
...values: Do the Right Thing, Customer Success, Employee Success,... ...part of Veeva, the Crossix team offers the agility of a high... ...and skillsets, Analytics Services Directors support current clients by showcasing... ...a problem ~ Experience leading consultative analytics...Local areaFlexible hours$150k - $250k
...strategic decisions. Achieve customer success: communicate... ...results-driven account team to deliver on scoped... ...in project and client service best practices. Responsible... ...with the team. Support product development efforts... ...a problem. Experience leading consultative analytics...Local areaFlexible hours- ...Netflix is seeking a Director of Customer Service to oversee operations across Mexico, Peru, and... ...focuses on managing a high-performance team while developing scalable processes that... ...candidate has over 10 years of experience leading multicultural teams and has demonstrated...Remote work
$15 - $21 per hour
...Manager to oversee daily operations. This full-time position involves maintaining inventory, ensuring exceptional customer service, and leading a retail team. Candidates should have experience in retail, strong organizational skills, and be eligible to work in the U.S....Hourly payFull timeLocal area- ...together in one mobile experience. We\'re a small team building fast, and we\'re looking for a Customer Support Lead to own the customer experience. You\'ll build... ...built operations, trust and safety, or concierge services somewhere the stakes were high (like premium e-commerce...Work at officeFlexible hours3 days per week
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