AI-Driven Knowledge & Service Operations Lead
$70k - $85kVestwell
A fintech company is seeking a Senior Associate, Knowledge Systems & Management to drive operational initiatives and improve knowledge systems. The ideal candidate must be detail-oriented, capable of tackling complex operational challenges, with at least 2 years of relevant experience. Responsibilities include monitoring service trends, maintaining documentation, and collaborating cross-functionally. The role is hybrid, with a salary range of $70K - $85K, plus bonuses and equity options. #J-18808-Ljbffr Vestwell
- ...based in Austin, Texas, is seeking a Marketing Operations Manager to optimize the MarTech stack and enhance data-driven marketing efforts. This role involves owning... ...especially in B2B SaaS, with hands-on HubSpot knowledge. The company offers comprehensive benefits including...SuggestedFlexible hours
$174k - $262k
Zendesk is seeking a Senior Operations Manager to support its Product Development... ...within a SaaS company and strong knowledge of Scrum practices. The successful... ...teams to enhance operations, lead planning processes, and leverage AI to improve efficiency. A hybrid work...Suggested- Expedia, Inc. is hiring for a role focused on web operations in Austin, Texas. The ideal candidate will manage content workflows, utilize automation... ...production, solid communication skills, and experience with AI and workflow automation tools. A supportive, vibrant workplace...Suggested
$94k - $142.3k
Salesforce is seeking a Senior Operations Analyst for its Global Public Sector Business Unit. The role involves leading global operations and driving transformative innovations... ..., strategic communication, and knowledge of AI-driven automation tools. Benefits include time...Suggested$172.5k - $222.5k
...leader to redefine its global business continuity and operational resilience programs. You will leverage AI-driven insights for proactive risk management and work... ...experience in resilience programs, with strong knowledge of financial infrastructure and blockchain...Suggested- A leading gaming company in Austin, Texas is seeking a Senior Program Manager to lead AI-driven initiatives within their Customer Experience organization. This role involves managing cross-functional projects and ensuring successful program delivery through effective communication...
- A leading gaming company is looking for a Senior Program Manager to oversee AI-driven initiatives within their Customer Experience organization. The role requires strong program management skills, a focus on stakeholder communication, and a proven track record in agile...
- A leading marketing technology company in Austin is seeking a VP of Product to enhance product delivery and operational excellence. The ideal candidate will lead the product function, focusing... ...execution, and implementing AI-driven workflows. With 8 to 12 years of product...
- ...manufacturing environment. This hands-on role involves overseeing operational functions, fostering cross-functional collaboration, and... ...project management, stakeholder engagement, and fluency with modern AI tools. This is an onsite position, demanding adaptability to a...
$126.77k - $155k
Senior Business Operations AI Program Manager (Hybrid) Austin... ...Program Management: Lead the end‑to‑end... ...Analytics: Utilize AI‑driven insights and business... ...Computer Science. Industry Knowledge: A solid understanding... ...veteran status, uniformed service member status, sexual...Temporary workLocal areaShift work$70k - $85k
...Are We Looking For? We’re looking for a systems-minded operator who can own the feedback loop between our service channels and our knowledge ecosystem. You’ll ensure our external help center, agent knowledge, and AI training content stay tightly aligned to our highest...Work at office- A leading technology company is seeking a Commercial Account Executive to drive sales growth through innovative AI-driven solutions. The role entails collaborating with potential clients to... ...years of B2B sales experience, deep knowledge of AI, and a proven track record in...
- ...Director, Head of Schwab Asset Management Operations Technology in Austin, Texas. This senior... ..., managing vendor relationships, and leading large-scale technology transformation programs... ...15 years of experience in financial services technology and operations, with strong...
$132.5k - $338.3k
...transforming internal operations for efficiencies. SAP... ...modern cloud-based and AI-enabled solutions, and... ...based Customer, Sales and Services Transformation projects... ...clients innovate with leading-edge SAP and Accenture... ...collaborative, digitally-driven and innovation-led...Work experience placementLive inWork at officeLocal area$128.4k - $235.3k
...optimized contracting services. The investment in... ..., including AI, is at the center... ...Legal Transform and Operate/Contract Solutions... ...the art technology-driven methodologies to help... ...Responsibilities Leading delivery of... ...workflow, time and knowledge management. Facilitate...Contract workSummer holidayImmediate startFlexible hours- MOD BIKES in Austin is seeking a hands-on Garage Manager to lead the service department. The role includes overseeing daily operations, managing a team of mechanics, and ensuring a smooth customer experience. Candidates should have strong mechanical skills, experience...Casual work
- A health tech company in Austin, Texas, seeks an Operations Lead (Member Servicing) to oversee frontline member support and operational processes. The ideal candidate will have 2+ years in a leadership role and experience in customer service within a complex health product...
- Weedmaps is seeking a Senior Business Operations AI Program Manager in Austin, TX. This pivotal role supports AI operational processes across functional departments, bridging the gap between executive vision and operational reality. The ideal candidate has over 5 years...
$90k - $150k
...logistics for events. The ideal candidate has 1-5 years of experience in a tech environment, strong writing capabilities, and a passion for AI and infrastructure. This position offers a competitive salary range of $90,000 - $150,000 based on experience, along with benefits...$130k - $170k
...compliant, and high-quality servicing experiences across our Operations organization. In... ...-level strategy and lead a high-performing... ...a hands‑on, data‑driven leader who thrives in... ...business. Oversee Knowledge & Enablement Systems... ...learning platforms, AI‑enabled tools), ensuring...Temporary workWork at officeRemote workFlexible hours- Baxter Planning is looking for a Marketing Operations Manager to lead and optimize their marketing technology ecosystem and data-driven strategies. This role will involve collaborating with various teams to improve campaign performance and lead management. The ideal candidate...
- At Qualia, we've built the leading B2B real estate technology that... ...you will join Qualia’s Revenue Operations (RevOps) team, which provides... ...maps—so that billing system knowledge is institutional, not... ...of incredibly bright, mission‑driven coworkers who are passionate...Remote workFlexible hours
- Operations Lead (Member Servicing) at Thatch Location Austin, Texas, United States About the role Member Servicing owns... ...your team - perform routine QA checks on AI‑ and human‑driven support, run QA sessions, and action on knowledge or behavior gaps that impact performance....For contractorsSeasonal work
- Operations Lead (Employer Servicing) at Thatch Location Austin, Texas, United States About the role Employer Servicing... ...team - perform routine QA checks on AI‑ and human‑driven support, run QA sessions, and action on knowledge or behavior gaps that impact performance...For contractorsVisa sponsorship
- AlertMedia in Austin, Texas is seeking a Sales Operations Manager to develop scalable processes and conduct data analyses that inform strategic decisions across the Go-To-Market team. Candidates should bring 3+ years of relevant experience, proficiency in Salesforce, advanced...
$143.4k - $216.9k
salesforce.com, inc. seeks a Renewal Operations Senior Manager in Austin, Texas, to optimize renewal processes and lead a team focused on operational excellence. The role... ...operations, with strong analytical skills and knowledge of SQL and Python. Competitive salary range...- Weedmaps in Austin, Texas is seeking a Senior Business Operations AI Program Manager to lead AI program management initiatives. This hybrid role involves collaborating with cross-functional teams and utilizing AI solutions to enhance operational processes. Candidates should...
- Manager, Engineering Operations - AI at SailPoint - Headquarters (Austin,... ...States SailPoint is seeking a Lead Technical Program Manager (TPM... ...delivering at scale in AI/ML‑driven environments, coaching TPMs,... ...technical judgment and AI/ML domain knowledge to assess risks, unblock...Temporary workFlexible hours
$101k - $118k
Fanatics is seeking a Performance Operations Manager in Austin, Texas, to oversee operational execution of performance management programs. This role involves leveraging AI and automation to optimize processes, manage program executions, and ensure high-quality performance...- ...Entertainment, Inc. is searching for a Director of Engineering Operations based in Austin, Texas. This senior role focuses on ensuring operational... ...of core platforms, overseeing incident management and driving AI initiatives. Successful candidates will have at least 10 years...
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