Senior Business Operations AI Program Manager (Hybrid)

Senior Business Operations AI Program Manager (Hybrid) Austin, TX Overview The Senior Business Operations AI Program Manager is a high‑impact role responsible for supporting AI‑forward operational processes across the functional departments at Weedmaps. This role works closely with cross‑functional teams to understand their operations and then plan and implement AI‑based solutions in partnership with key technology org stakeholders. As a senior strategic partner, you will bridge the gap between executive AI vision and tangible operational reality, ensuring that AI operational deployment is aligned with overarching business goals. Impact You’ll Make AI Program Management: Lead the end‑to‑end lifecycle of AI programs, from identifying high‑impact operational use cases to full‑scale deployment and continuous optimization. AI Enablement & Workflow Integration: Design and implement scalable operational frameworks that incorporate AI into existing business workflows to improve team velocity, resource allocation, and decision‑making accuracy. Cross‑Functional Orchestration: Act as the primary technical‑operational bridge between technology org AI stakeholders and business stakeholders, ensuring AI is effectively tuned to solve departmental bottlenecks. Advanced Data Analytics: Utilize AI‑driven insights and business metrics to monitor the health of ongoing programs, providing predictive reporting to leadership on the ROI of AI enablement. Stakeholder Management: Manage expectations and resolve high‑level conflicts across diverse executive teams, serving as the subject‑matter expert on how AI can augment human workforce capabilities. Change Management for the AI Era: Drive organizational culture shifts toward AI‑native operations, implementing training programs and feedback loops to ensure seamless human‑AI collaboration. Operational Excellence: Continuously evaluate the evolving AI landscape to identify new AI‑based technologies that can further streamline internal processes and support market expansion. Qualifications and Experience Experience: 5+ years of experience in program management, business operations, or management consulting, preferably within a SaaS or high‑growth tech environment with at least 2 years specifically focused on AI or automation initiatives. AI Expertise: Demonstrated experience in deploying AI solutions, specifically large‑language‑model (LLM) applications, AI agents, or automated decision‑support systems. Technical Proficiency: Advanced skills in project management tools (Jira, Confluence) and a deep understanding of AI‑related technical stacks, APIs, and data visualization tools like Tableau. Strategic Problem‑Solving: A proven track record of creating structure in highly ambiguous environments and leading complex, high‑stakes organizational pivots. Communication: Exceptional ability to distill complex AI and operational concepts into clear, executive‑level strategies and summaries. Education: Bachelor’s degree in Business, Finance, Engineering, or Computer Science. Industry Knowledge: A solid understanding of the cannabis tech landscape or experience in a similarly highly‑regulated industry. Base pay range: $126,765 – $155,000 per year. Benefits (2026 US) Physical Health (Medical, Dental & Vision) 100% employer‑paid premium for employees Company HSA contribution with the high‑deductible health plan 401(k) retirement plan (employer will match contribution up to 3.5% of employee contribution) Basic life, voluntary life and AD&D insurance options Supplemental, voluntary benefits Student loan repayment/529 education savings with a monthly company contribution FSA (Medical, Dependent, Transit and Parking) Voluntary life and AD&D insurance Critical illness insurance Short‑ and long‑term disability insurance Pet insurance Identity theft protection Legal access to a network of attorneys PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown) Paid parental leave Equal Opportunity Employer Statement Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E‑Verify to confirm the employment eligibility of all newly hired employees. To learn more about E‑Verify, including your rights and responsibilities, please visit Applicants are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state and local laws, unless the accommodation presents undue hardship. Please email us at View email address on click.appcast.io if you would like to confidentially discuss a potential accommodation during the interview process. #J-18808-Ljbffr Weedmaps-