PROGRAM TECHNICIAN II

Position Details Job Code #: JC-531597 Position #(s): 800-952-9928-910 Working Title: PT II (Program Tech II) Classification: PROGRAM TECHNICIAN II $3,833.00 - $4,804.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Fresno County Telework: Hybrid Job Type: Permanent, Full Time Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive. CDSS Guiding Principles Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS. Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services. Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life. Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved. Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability. Job Description And Duties Under the direction of the (DESA I), the Program Technician II (PT II) is responsible for taking initial actions on disability claims to secure electronic and paper medical/non medical documentation from applicants' sources and for ensuring, at closure, disability cases are technically accurate and complete. This position performs the less complex gathering and review of case information. The incumbent provides the team with feedback on specific case deficiencies. The PT II is also responsible for independently providing a wide range of support activities. The PT II is a full participant on the team and is involved in decision-making regarding team endeavors related to the team's quality, workflow, and production. Depending on Branch Structure, the PT II can be assigned to an individual team in a branch or can be part of branch/team that pools tasks. Electronic claims allow work to be moved throughout the Division based on allocation of PT II staff in each branch. This position is located in Clovis This position requires Federal fingerprint clearance and background check. Criminal record checks of prospective full- or part-time CDSS, Disability Determination Service Division (DDSD) personnel will be conducted. Applicants for this position will be required to submit fingerprints for Federal processing. Federal clearance is a condition of employment for this position. (Homeland Security Presidential Directive 12) Please Note: As part of the hiring process, all candidates will be required to submit acceptable forms of identification in accordance with the I-9 List of Acceptable Documents to verify employment/suitability eligibility. If you choose to present a California State-Issued Driver’s License as one of your documents, it must be Real-ID compliant. For more information on acceptable documents, please refer to the official I-9 List of Acceptable ID Types. Click on the link below: Subject to Social Security Administration hiring authority. All applications will be screened and only the most qualified will be interviewed. The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. #J-18808-Ljbffr California Department of Social Services