Business Architect - Financial Services - Senior Manager - Consulting - Charlotte, DC, NYC

Location: Anywhere in Country Senior Manager – Business Process Architect At EY, we’re all in to shape your future with confidence. We’re seeking an experienced Business Process Architect with a proven track record in process excellence, automation, and AI-enabled transformation. This role will lead client engagements in financial services, banking, insurance, or capital markets, focusing on systematic process design and intelligent automation. Responsibilities Operational Analysis and Improvement: Conduct comprehensive assessments of current business processes and systems to identify inefficiencies, control gaps, and opportunities for optimization and automation. Identify and prioritize opportunities to leverage automation, Generative AI, and Agentic AI to enhance productivity, reduce risk, and enable operational efficiencies. Design and implement target-state operating models that integrate automation and AI solutions seamlessly into business processes. Develop process frameworks, governance models, and standards that confirm consistency, scalability, and organizational compliance. Lead the development of robust business cases for proposed initiatives, including cost/benefit analysis, risk assessment, and defining KPIs and metrics to measure success. Architectural Modeling: Lead the design and implementation of business architecture frameworks aligned with client objectives and industry best practices. Create and maintain business architecture artifacts, including capability maps, value stream models, organizational structures, and process flows. Process Transformation Roadmap: Design and develop a multi-year roadmap, prioritizing initiatives based on strategic impact and feasibility, and outlining dependencies and timelines. Stakeholder Collaboration: Partner with executive stakeholders to define transformation strategies, develop business cases, and align initiatives to enterprise goals and measurable outcomes. Facilitate workshops and meetings with senior business leaders, IT partners, and subject matter experts to gather requirements, define scope, build consensus, prioritize initiatives, and obtain buy-in. Technology Alignment: Collaborate with enterprise, solution, and data architects to ensure technology solutions support and enable defined business capabilities and align with the overall IT framework. Coordinate with global teams to support client delivery. Mentor and guide junior team members, fostering a culture of continuous improvement and knowledge sharing. Stay abreast of industry trends and emerging technologies to provide innovative solutions to clients. Qualifications and Education Bachelor's or Master’s degree in Business Administration, Information Systems, Engineering, or a related quantitative field. 15+ years of experience, with at least 6 years in business architecture, process improvement, or operational efficiency within Financial Services. Proven track record of leading transformation projects and delivering measurable results. Strong analytical and problem‑solving skills. Excellent communication and interpersonal skills, including influencing stakeholders at all levels. Knowledge of business process modeling tools and methodologies (Power BI, BPMN 2.0, Lean, Six Sigma) is a plus. Knowledge of process intelligence capabilities (process mining, task mining) is a plus. Proficiency in process mapping and analysis tools (Visio, ARIS, Blueworks Live, Miro, etc.). Experience with change management principles and practices. Strong project management skills and experience leading cross‑functional teams. Ability to work autonomously and collaboratively in a team environment. What We Look For Top performers who demonstrate a blend of technical expertise and business acumen, build strong client relationships, and lead teams through change. Emotional agility and hybrid collaboration skills are key. What We Offer You A comprehensive compensation and benefits package, including performance‑based rewards and recognition. Base salary ranges: $151,500–$346,000 (US); $181,800–$393,200 for NYC, Washington, CA (excluding Sacramento). Total rewards include medical/dental, pension, 401(k), and paid time off. Hybrid work model with expectation to work in person 40‑60% of the time. Flexible vacation policy allowing you to decide how much time you need. Capacity to work from anywhere in the country; up to 50% domestic travel and 10% international travel. Equal Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and need assistance applying online or require accommodations, please contact EY Talent Shared Services or email View email address on click.appcast.io. For additional information for candidates in California, please click here. #J-18808-Ljbffr Ernst & Young Oman